Slitherine Issue ?

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mmarquo
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Slitherine Issue ?

Post by mmarquo »

I have tried to load 1941 - 1945 Bozo_the _Clown Axis vs Marquo multiple times but it repeatedly crashes during loading after reading; it worked fine earlier today. Any assistance would be appreciated. I am using the latest patch which I reinstalled to no avail.

Thanks

Marquo
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Bozo_the_Clown
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RE: Slitherine Issue ?

Post by Bozo_the_Clown »

Maybe my crazy attacks overloaded the system. [:D]
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Erik Rutins
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RE: Slitherine Issue ?

Post by Erik Rutins »

Is this a game being played on the PBEM++ server?
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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mmarquo
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RE: Slitherine Issue ?

Post by mmarquo »

Yes, it is a server game - thanks.
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mmarquo
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RE: Slitherine Issue ?

Post by mmarquo »

I changed my Slitherine password and now I am getting a Login Failure (8) message. How can I remedy this (which is a problem subsequent to the issue I mentioned above).

Thanks
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schascha
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RE: Slitherine Issue ?

Post by schascha »

I had exactly the same problem tow days ago.
I changed my password and the new one didn't work. I changed it again and the second one was ok.

But now I can't loggin in the slitherine forum.
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mmarquo
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RE: Slitherine Issue ?

Post by mmarquo »

Can anyone please help; I still cannot log onto the Slitherine server.

Thanks
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mmarquo
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RE: Slitherine Issue ?

Post by mmarquo »

Help please. [X(]
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Bozo_the_Clown
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RE: Slitherine Issue ?

Post by Bozo_the_Clown »

I think you might have to contact Slitherine support directly. But I don't think they work on the weekend. You might have to wait till Monday.

It's weird. I've never encountered a single problem with the server ever.
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Joel Billings
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RE: Slitherine Issue ?

Post by Joel Billings »

The server questions are something that Slitherine/Matrix support will have to help on. I do suggest contacting Slitherine support (and/or you can try logging a Matrix support issue). Unfortunately, Erik is unavailable for the next week, so it's unlikely he will be able to help you out in the near term.
All understanding comes after the fact.
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petirouge
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RE: Slitherine Issue ?

Post by petirouge »

Hi Marquo,
If you have any issue with the login, you can send an email to info(at)slitherine.co.uk, with your login name and they'll easily restore your account.
About the PBEM issue, did the game load up with the scenario and then crashed or it stopped while downloading your turn?
Andrea Nicola
Slitherine Ltd/Matrix Games
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mmarquo
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RE: Slitherine Issue ?

Post by mmarquo »

Petitrouge,

I successfully the saved the game several times mid-turn, and then after another save, when I tried to reload to continue playing, the screen read, "Reading" and then while it was reading "Loading" it crashed. I reinstalled the patched - no avail, and then changed my login, and now it reads, "Login Error."

Thanks for you assistance.

Marquo
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