File Download

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comsolut
Posts: 489
Joined: Sun May 30, 2004 8:13 pm

File Download

Post by comsolut »

I have downloaded the file, the size is 2,239,172 KB (a little over 2.2 GB) and the file name is dlapp.jsp.

But when I double click on it, it says there is no application associated.

Please don't say download again, because that was the last of my download allowance.

Any help appreciated.
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Erik Rutins
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RE: File Download

Post by Erik Rutins »

dlapp.jsp is not the correct file, though that's the right size. Did you accidentally rename it during the download? Try renaming the file to something like WIF.exe and then double-click it to see if the installer starts.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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comsolut
Posts: 489
Joined: Sun May 30, 2004 8:13 pm

RE: File Download

Post by comsolut »

That did not work.

I use Internet Download Manager per your advice (because of prior download issues) so it kicked in and downloaded the file. I never name the file, or at least never have, IDM handles all that, I thought.

Anyway, there is always sneaker mail.

Thanks
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Andrew Loveridge
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RE: File Download

Post by Andrew Loveridge »

It is a Zip file so you can try renaming to WIF.zip, and try unzipping it

Andrew
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Erik Rutins
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RE: File Download

Post by Erik Rutins »

I'm sorry that didn't work. Could you e-mail me your order number to erikr@matrixgames.com please? I'd like to try the download link you were sent just to see if I can duplicate the issue.

Do you have any option to download it at a friend's house or a library, put it on a usb key or DVD and bring it home that way?
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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Erik Rutins
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RE: File Download

Post by Erik Rutins »

ORIGINAL: Andrew Loveridge

It is a Zip file so you can try renaming to WIF.zip, and try unzipping it

Andrew

Thanks Andrew, forgot it was a zip!
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
comsolut
Posts: 489
Joined: Sun May 30, 2004 8:13 pm

RE: File Download

Post by comsolut »

Zip was definitely the answer.

Everything on track now.

Appreciate the fast and helpful assistance!!

[:)]
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Moltke71
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Joined: Sat Sep 23, 2000 3:00 pm

RE: File Download

Post by Moltke71 »

I unzipped the ver 1.00 file to reinstall but keep getting and error message asking for the next disk after the first files were extracted.
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zakblood
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RE: File Download

Post by zakblood »

as mentioned in the other thread, best to chose a download place other than the desktop to setup the correct file permissions to unpack, unless run as admin, it may not give it the right permissions to open and use a temp folder to unpack and then install, so will or can error out with an error, once moved from the desktop to elsewhere, eg C:\downloads etc, it should work fine, as folders make elsewhere will be and have the correct temp file association with them to unpack and use.
Windows 11 Pro 64-bit (25H2) (26200.7309)
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