netplay issue

Please post only issues involving NetPlay here. All other issues should go in the main Tech Support sub-forum.

Moderator: Shannon V. OKeets

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gw15
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RE: netplay issue

Post by gw15 »

Shannon - I can see the error detail on a window and there is a tab labeled as "call stacks". but I do not know how to capture a picture. Heck, it won't let me right-click and copy anything in that window.
the first line:
address- 50035AD1
rel. - +75
module - rtl140.bpl
unit - Sysutils
function - RaiseLastOS Erroe
second line:
all the same except:
address 5035A55
rel. - +05

I don't know if that helps. I'll have to get my IT people at work to show me how to capture picture of a window. [&:]
I'll send tomorrow night.
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delatbabel
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RE: netplay issue

Post by delatbabel »

I can't get a game started with Netplay.

I can log into the forums and see the on line player list including myself. Periodically (every few minutes after I log in) a message pops up saying "The connection to the NetPlay Forum was lost. You need to Exit Forum and reenter." along with another "an error occurred in the application." box. It also starts my mail client to send a bug report, which I have done once.

If I start a game then it allows my opponent to connect to the game. I can start the first setup phase and he sees the start of that phase along with a few of my moves, but eventually the connection is lost and when I end the phases (USA and USSR setup) it tells me that Italy setup has commenced but nothing is shown at my opponent's end. Eventually after a short time there is another pair of crash windows and the game exits.
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delatbabel
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RE: netplay issue

Post by delatbabel »

Has anyone gotten this working, at all?
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Shannon V. OKeets
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RE: netplay issue

Post by Shannon V. OKeets »

ORIGINAL: delatbabel

Has anyone gotten this working, at all?
Have you installed the latest update (1.0.3)? That version should fix the problem you are describing: only one player seeing the game start, while the non-originator of the game sees nothing.
Steve

Perfection is an elusive goal.
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delatbabel
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RE: netplay issue

Post by delatbabel »

ORIGINAL: Shannon V. OKeets

ORIGINAL: delatbabel

Has anyone gotten this working, at all?
Have you installed the latest update (1.0.3)? That version should fix the problem you are describing: only one player seeing the game start, while the non-originator of the game sees nothing.

We are both running 1.0.3
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6079SmithW
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RE: netplay issue

Post by 6079SmithW »

If I open the Netplay forum and do nothing. MWIF crashes about 2 and 1/2 minutes later. It throws a MadExcept and windows simultaneously displays an Outlook Warning that a program is attempting to send an email (I think this is a standard security feature of Windows). Is the failed attempt to send an email causing the MadExcept, or is the MadExcept trying to send an email? Note that my input after logging into NetPlay is zero at this point. The MadExcept indicates a system error 5: access denied. Exception class is EOSError.

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Cunki
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RE: netplay issue

Post by Cunki »

1 no, had the error message since my very first attempt (shortly after game installation) version 1.0.3

2 started a new game, version 1.0.3 confirmed

3 Windows 7 (edition familiale premium) / SP 1

4 I am really without guess!


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Joachim Griemert
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gw15
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RE: netplay issue

Post by gw15 »

I'm having the exact same problem as delatbabel described (he did a much better job of describing the problem than I did).
I'm also running Win 7.
JR5555
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RE: netplay issue

Post by JR5555 »



I sent in two bug reports yesterday about these netplay issues. I sent them using the WIF bug report software, 1 titled net play issues2 and the first one I think was just titled bug report.
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RE: netplay issue

Post by Shannon V. OKeets »

We have a strong possibility for why some players are unable to connect to the Seeking Opponents database, which the Slitherine technical people are currently testing. That could also explain why some players cannot start new NetPlay games. We want to fix both of these ASAP.
Steve

Perfection is an elusive goal.
excaliburman
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RE: netplay issue

Post by excaliburman »

Any movement on these netplay bugs?

I was the other player in delatbabel's query, and besides being keen to get a netplay game underway, am wondering if anyone has the game up and running on netplay yet?
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RE: netplay issue

Post by Shannon V. OKeets »

ORIGINAL: excaliburman

Any movement on these netplay bugs?

I was the other player in delatbabel's query, and besides being keen to get a netplay game underway, am wondering if anyone has the game up and running on netplay yet?
No movement.[:(] I sent off another query today. In the meantime, we should have version 1.0.4 available for this weekend. But I don't know if the changes therein are going to solve the problem you encountered.

The sad truth is that when I can't reproduce a problem, I have a lot of trouble fixing it.

Version 1.0.4 should fix a handful of other NetPlay problems.
Steve

Perfection is an elusive goal.
excaliburman
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RE: netplay issue

Post by excaliburman »

but is anyone actually playing this game successfully using netplay?
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6079SmithW
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RE: netplay issue

Post by 6079SmithW »

I still get kicked out of the Netplay forum after 2.5 minutes. I haven't tried this (I'm at work at the moment and have only just thought of this), but has anyone who is experiencing the problem tried launching the game in safe mode? If the Netplay problem didn't occur in that situation, then it would at least tell us if a service is responsible or not.

I spent a good hour the other night progressively shutting individual services down, to see if they affected the connection, but without positive result.

Is the problem affecting people in all geographical locations? eg are those in the US affected, or only those further away? That might indicate a network timeout issue.

This problem did not exist with the Beta version on my computer, only the release version.

I will have a bit more of a play with it this evening. Might run wireshark over the connection to see what the packets are doing.
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RE: netplay issue

Post by Shannon V. OKeets »

ORIGINAL: 6079SmithW

I still get kicked out of the Netplay forum after 2.5 minutes. I haven't tried this (I'm at work at the moment and have only just thought of this), but has anyone who is experiencing the problem tried launching the game in safe mode? If the Netplay problem didn't occur in that situation, then it would at least tell us if a service is responsible or not.

I spent a good hour the other night progressively shutting individual services down, to see if they affected the connection, but without positive result.

Is the problem affecting people in all geographical locations? eg are those in the US affected, or only those further away? That might indicate a network timeout issue.

This problem did not exist with the Beta version on my computer, only the release version.

I will have a bit more of a play with it this evening. Might run wireshark over the connection to see what the packets are doing.
There is nothing wrong with your system. I have modified the code to fix this problem for version 1.0.4. Which we are trying to make available for this weekend.
Steve

Perfection is an elusive goal.
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6079SmithW
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RE: netplay issue

Post by 6079SmithW »

Super. [:)]
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gw15
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RE: netplay issue

Post by gw15 »

Yes, thanks Shannon!
Last night I tried shutting down my firewalls and any other possible net obstruction but none of those worked.
I'm running IE 9 and I made sure the cookie was turned on. Had no affect.
So I'm looking forward to 1.04 so I can try a game with someone.
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delatbabel
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RE: netplay issue

Post by delatbabel »

I am in Australia as is Excaliburman if that provides any useful input. I'm guessing my latency to the forums (fora?) is ~ 300ms. That's not usually an issue when I'm logged into regular web forums.

Just wait until I get out into the Pacific and have to rely on satellite internet. I guess it's going to be too slow to play any game over, latency is around 2-3 seconds to most sites.
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Zorachus99
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RE: netplay issue

Post by Zorachus99 »

Yay!!!

We all love STEVE!

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Most men can survive adversity, the true test of a man's character is power. -Abraham Lincoln
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RE: netplay issue

Post by Zorachus99 »

ORIGINAL: delatbabel

I am in Australia as is Excaliburman if that provides any useful input. I'm guessing my latency to the forums (fora?) is ~ 300ms. That's not usually an issue when I'm logged into regular web forums.

Just wait until I get out into the Pacific and have to rely on satellite internet. I guess it's going to be too slow to play any game over, latency is around 2-3 seconds to most sites.

For those of you out there, 300ms is .3 sec.

Steve will have to add error handling code to a large degree for the TCP/IP connectivity issues. The built-in TCP (Transmission Control Protocol) procedures are not well designed for intelligent error recovery. It is particularly poorly suited for packet timeouts. Vista+ have good network stacks to handle packet timeouts, but XP can average 30 seconds timeout activity for lost packets.

YMMV
Most men can survive adversity, the true test of a man's character is power. -Abraham Lincoln
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