Can not place order

[Larac]

Hey,

Trying to order
Scourge of War Gettysburg Download
Scourge of War Pipe Creek Download

All * Fields are filled in, but it never says there is a problem just does not proceed.

Tried Paypal and Direct CC

The box is bordered in yellow when I click and have let it set for way over 5min.

Not sure what else to do.

Lee

[PlimusStoreSupport]

Hi Lee,

I'm Assaf, and I work in Plimus, the online Store which sells Matrix games. I want to help you. Can you please let me know which browser you were using?
If I can re-create this issue in our lab, I can probably solve it.

Thanks,

Assaf

[Larac]

Chrome
IE

Neither work, this is a 3rd computer trying.

Maybe something with my account if others are not seeing it.

Not Sure.

But trying to spend 25 bucks

Lee

[PlimusStoreSupport]

Hi Lee,

From the description in your original post, it seems you're trying to fill in a field (that is with a yellow border) and you're having trouble. Can you please tell me which field is it? What is its label?

Thanks,

Assaf

[Larac]

The yellow bordered is the NEXT after the address and picking paying payment options on an order.

Like I said I think it is my account causing it.

I have orderd many in the past but can not seem to get anything on any computer or browser.

I placed my order, for SOW Gett it took me to a page where I added a expansion, then it goes to Addy and billing page.
That is what I can not get by, tried Paypal and direct CC no joy.

Hope that helps.

Lee

[IainMcNeil]

Are you using IE11?

[Larac]

IE version
11.0.9600.16476
Update Ver
11.0.2

Chrome
Version 31.0.1650.63 m

3 Different Computers, so I would think it is in my account not my systems.

Lee

[Larac]

It just worked, no idea why.

If it happens again I will let you know.

Very Odd.

Lee

[scottwag926]

Hello. I'm having an issue with the sale that's running now. I've tried to order Harpoon Ultimate Edition and the price doesn't change to the sale price. Is there a code or coupon in use? I'm using IE 11. Would you look into this? Thanks for your time

[Missouri_Rebel]

Did you make it as far as checkout to see if the sale reflects there?

[IainMcNeil]

IE 11 seems to have a host of issues. I would recommend against upgrading if you can for now. We are having to make all sorts of changes to our systems to support it. Thanks MS

[Missouri_Rebel]

scottwag926,
Switch to Mozilla Firefox. So much better and free of course. Plus you won't have to look at the MSN propaganda 'news' bull when you open a page. It has a popup blocker addon also and several others. Plus, Ive never had a problem with my purchases.

[VPaulus]

ORIGINAL: Missouri_Rebel

scottwag926,
Switch to Mozilla Firefox. So much better and free of course. Plus you won't have to look at the MSN propaganda 'news' bull when you open a page. It has a popup blocker addon also and several others. Plus, Ive never had a problem with my purchases.

+1

[scottwag926]

Thanks guys for your fast replies, but NONE of the suggestions work. I go as far as inputting card info, but still no sale price listed and I used Firefox this time. I can't go farther than that because it will sent the charge to my card and I only have enough to get the game using the sale price.

[VPaulus]

scottwag926, could you please tell what's the price you're seeing?

[scottwag926]

Hello. As of a few minutes ago, the price showing on BOTH IE11 and Firefox is 803.99 of whatever CZK money is. Thanks for you time.

[scottwag926]

Hello again. Disregard the entire set of posts. I misread the ad.

[IainMcNeil]

No problem - glad it is working!