Lost account...?

Post bug reports and ask for help with other issues here.

Moderators: wdolson, MOD_War-in-the-Pacific-Admirals-Edition

Post Reply
User avatar
steveh11Matrix
Posts: 943
Joined: Fri Jul 30, 2004 8:54 am
Contact:

Lost account...?

Post by steveh11Matrix »

Not sure whether this is th right place to put this, but there goes...

Many (many!) moons ago I registered an account to buy WitP, and later upgraded to AE. Now, I haven't been here in a long, long time... and I suspect that I no longer have the same email account I registered with, since attempts to "retrive" (sic) my Username & password to either of my current email addresses don't get any result.

I can remember my forum details, obviously.

I felt like firing up AE again after a long, long haitus including a change of PC. I've got my Serial Number, that's not a problem, but without knowing my old login details that's not going to help me re-download.

Anyone got any ideas where to start, preferably ones that don't include long transatlantic phone calls? ;)
"Nature always obeys Her own laws" - Leonardo da Vinci
User avatar
mikkey
Posts: 3173
Joined: Sun Feb 10, 2008 1:04 pm
Location: Slovakia

RE: Lost account...?

Post by mikkey »

Steveh11, try submit ticket on Helpdesk and guys will help you with your account
User avatar
steveh11Matrix
Posts: 943
Joined: Fri Jul 30, 2004 8:54 am
Contact:

RE: Lost account...?

Post by steveh11Matrix »

Yeah, that'd be good - but you need the original email address...[&:]
"Nature always obeys Her own laws" - Leonardo da Vinci
User avatar
steveh11Matrix
Posts: 943
Joined: Fri Jul 30, 2004 8:54 am
Contact:

RE: Lost account...?

Post by steveh11Matrix »

I'm in contact with Matrix - thanks Joe - and we'll see what happens! :-)
"Nature always obeys Her own laws" - Leonardo da Vinci
User avatar
steveh11Matrix
Posts: 943
Joined: Fri Jul 30, 2004 8:54 am
Contact:

RE: Lost account...?

Post by steveh11Matrix »

Joe came through, and once more I've got WitP up on my home PC. Many, many thanks. :D
"Nature always obeys Her own laws" - Leonardo da Vinci
User avatar
mikkey
Posts: 3173
Joined: Sun Feb 10, 2008 1:04 pm
Location: Slovakia

RE: Lost account...?

Post by mikkey »

[8D]
Post Reply

Return to “Tech Support”