DW Universe performance issues

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zakblood
Posts: 22758
Joined: Thu Oct 04, 2012 11:19 am

RE: DW Universe performance issues

Post by zakblood »

sorry it didn't work for you, cpu is plenty and 1gb card should have been fine, just clutching at straws with idea's to help, apart from this one for you to try.

uninstall it,making sure you have totally cleaned the install folder 100% plus links
download off google a program called ccleaner (its free)

run it and clean the pc, default run will be fine, then use second tab and clean registry, this will check for errors and fix them, backup if needed, (i've never used the backup either as it's not needed)
reboot pc,

now restart, run ccleaner again and check startup, see whats auto running at startup, post screen if you need help here, on what to enable and disable,

install DWU again, default install and also reinstall all addon programs again like net drx 11 etc as per link below

tm.asp?m=2414049

leave all game setting on default, then play and post results

fingers crossed
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Azurian
Posts: 22
Joined: Tue May 20, 2014 4:08 pm

RE: DW Universe performance issues

Post by Azurian »

I have 4gb of RAM with Windows 7 32bit and keep getting out of memory errors when trying to save.
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zakblood
Posts: 22758
Joined: Thu Oct 04, 2012 11:19 am

RE: DW Universe performance issues

Post by zakblood »

4gb of ram and windows 7 32bit?

http://answers.microsoft.com/en-us/wind ... 6b94ce19b1

you can only use some of it then, use a 64bit version and you'd be better off, add your video memory into how much you have and then subtract the max a 32bit o/s will use, plus i think game has a memory leak as it seems to be a problem with long hours of use etc etc

quote for those who don't plan on going to the link,

"A 32Bit operation system supports up to 4GB of memory, however not all of it may be available for use by applications.

The 32-bit architecture has a memory access limit of 4GB (2^32 bytes). This permits you to use about 2.75-3.5GB of RAM after IO reservations are factored in, so minus your video ram and you get less

If you only have 4GB of memory max including video memory and do not plan to install any additional memory then I would install the 32Bit version as there is nothing to be gained by installing the 64Bit version. However if you plan to upgrade to 6 or more GB of memory sometime in the future then install the 64Bit version.
=================================================================================
In round numbers XP, Vista and Windows 7 32-Bit Versions of the Operating System can only address 4GB. Does not matter how much memory you have installed 4GB is the max. From that max your video card has XXXMB of ram on the card so that limits the operating system to 4GB minus the cards XXXMB of memory.
In addition other hardware also takes away additional amounts of memory (usually a small when compared to the video card)
and the remaining memory (address space) is available for Windows XP, Vista or Windows 7 OS and your applications.
So that 4th GB thru 16 GB of ram you installed or will install goes unused on a 32-Bit OS. Does not matter what the BIOS reports or what the OS shows as installed memory it still limited to that 4GB address barrier.
A link to the white paper titled "Gaming Performance Analysis" by Corsair
Memory Inc. provides a good clear explanation of how a video card effects
the amount of available memory in your PC. "end quote
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
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Erik Rutins
Posts: 39666
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: DW Universe performance issues

Post by Erik Rutins »

Hi everyone,

We have a new update due out today with more performance improvements. Please give them a try and let us know if they help on your systems.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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mensrea
Posts: 233
Joined: Fri May 23, 2014 5:37 pm
Location: Pittsburgh

RE: DW Universe performance issues

Post by mensrea »

Hey, I don't know what the hell you guys did but its fixed! Seemed like a really small update, I'm kinda curious what even changed. Anyway, thanks, I expected to wait for months for this...you guys can really bust ass. Now time for me to start modding, I mean playing, heh.
FarAway Sooner
Posts: 34
Joined: Mon Jun 30, 2014 2:15 am

RE: DW Universe performance issues

Post by FarAway Sooner »

I am definitely getting the "out of memory error" after 60-90 minutes of game play (most often when saving or loading a saved game), using a 4MB system running Windows Vista 32-bit. Obviously, an older machine, but running a Quad-core CPU @ 2.44GHz. Well above Minimum stated specs, and pretty much matching the "recommended" specs. I'll try playing on a smaller map and see if that solves the problem, but I do hope we get more efficient usage.

The problem seemed scarce before 1.9.5.5, but is much more frequent since then. I suspect some kind of memory leak got a bit leakier with that latest patch, at least on my system. I'm happy to dump all my dxdiag outputs if it helps any, but I gather from lots of other posts on this forum that memory usage continues to be a source of some concern for the dev staff, so I thought I'd just add my voice to the chorus!
johanwanderer
Posts: 209
Joined: Sat Jun 28, 2014 12:30 am
Contact:

RE: DW Universe performance issues

Post by johanwanderer »

I just want to bring another issue up: saving the game (auto save, too) takes a long time.
 
In my current game, it takes more than 10 minutes for an autosave to complete. File size is currently ~ 120 MB. In general, it looks to take about 1 minute for every 10 MB of game save. My disk is not fast, bit it's definitely not that slow, either.
 
I uploaded an autosave almost a week ago, it was at 95 MB then (johanwanderer-20140702-CrashUpload.zip).
 
Right now, I get to play for ~20 minutes, then wait 10 minutes for the autosave. I guess the game is trying to help me get up and do something every half hour :)

Does anyone have any suggestions on how to speed the saves up?

Thank you!
FarAway Sooner
Posts: 34
Joined: Mon Jun 30, 2014 2:15 am

RE: DW Universe performance issues

Post by FarAway Sooner »

You can decrease the frequency in the Options menu. But that's not much help in terms of speeding the games up...
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