Products pages not loading

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VegasOZ
Posts: 295
Joined: Wed Jul 30, 2014 6:26 pm

Products pages not loading

Post by VegasOZ »

I am trying to purchase Battle Academy 2 and the product page will NOT load.

I tried several other product pages and they will also not load.

Only the AGEOD products seem to have their pages load.

VegasOZ
Posts: 295
Joined: Wed Jul 30, 2014 6:26 pm

RE: Products pages not loading

Post by VegasOZ »

Error Type:
Microsoft OLE DB Provider for SQL Server (0x80040E14)
Incorrect syntax near the keyword 'order'.
/includes/product.asp, line 108
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zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: Products pages not loading

Post by zakblood »

working fine here for me atm, so maybe a local routing issue 4u?

but didn't test to buy, so might just be busy if it's on same server as war in the east and online stuff etc, it's very busy atm as many will be downloading updates and may have slowed it down, unless it's on elsewhere then have no idea, but admin will be up soon and look at it and your post...

good luck and hope your sorted soon, good game btw[;)]
Windows 11 Pro 64-bit (25H2) (26200.7309)
VegasOZ
Posts: 295
Joined: Wed Jul 30, 2014 6:26 pm

RE: Products pages not loading

Post by VegasOZ »

I got through to the Store page and was able to buy the game.
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zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: Products pages not loading

Post by zakblood »

hope you enjoy it, i did[;)]
Windows 11 Pro 64-bit (25H2) (26200.7309)
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IainMcNeil
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Joined: Tue Oct 26, 2004 10:01 am
Location: London
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RE: Products pages not loading

Post by IainMcNeil »

I'm not sure what to suggest as its just a web page. Were you able to open other parts of the site at the time? Were you able to open other sites?
Iain McNeil
Director
Matrix Games
VegasOZ
Posts: 295
Joined: Wed Jul 30, 2014 6:26 pm

RE: Products pages not loading

Post by VegasOZ »

It cleared up this morning. Go figure.

I was able to load some Product Pages and not able to load others. Strange...

I reported it because it was, at the time, stopping me from making a purchase. I thought Matrix would want to know about that in case there was something wrong with the site blocking sales.

I was able to buy BA 2 and it's a very fun game.

Thanks
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zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: Products pages not loading

Post by zakblood »

always better to report anything you see as it's better for 20 to report the same thing, than none to do it thinking someone else will[;)]
Windows 11 Pro 64-bit (25H2) (26200.7309)
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