"Unknown Error" Connecting to Lobby

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SteveMcClaire
Posts: 4341
Joined: Mon Nov 19, 2007 9:31 pm

"Unknown Error" Connecting to Lobby

Post by SteveMcClaire »

This issue should be resolved. This could happen during multi-player lobby login, and was actually a case of incorrect user name / password, with the error misreported.

Your lobby user name and password can be managed via Slitherine's website at: http://www.slitherine.com

Your lobby account is also your Slitherine forum and website account, so updating your password there will also change it for the lobby system.

Steve
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Jonathan Pollard
Posts: 584
Joined: Sun Feb 25, 2007 2:48 am
Location: Federal prison
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RE: "Unknown Error" Connecting to Lobby

Post by Jonathan Pollard »

I was unable to enter the lobby just now, got a "Unknown command failed. Unknown error." message, even though I was able to connect to the lobby yesterday (although not able to actually connect with my opponent).

EDIT: I was able to enter the lobby a few hours later, but not able to connect with my opponent.
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SteveMcClaire
Posts: 4341
Joined: Mon Nov 19, 2007 9:31 pm

RE: "Unknown Error" Connecting to Lobby

Post by SteveMcClaire »

Hi Jonathan,

Thanks for the information. The lobby connection issues that people have been reporting for the last few days are currently under investigation. Will let everyone know as soon as I know anything conclusive.

Thanks,

Steve
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