Postage

Post bug reports and ask for game support here.

Moderator: Vic

Post Reply
BodyBag33
Posts: 13
Joined: Tue Nov 24, 2015 12:19 pm
Location: Denmark

Postage

Post by BodyBag33 »

Why is there no info about postage other than "you will be billed to have the game shipped to you".

If I knew the postage to Denmark, I might order the boxed version with hardback manual,- provided I don't get raped in shipping...
User avatar
zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: Postage

Post by zakblood »

this is tech support for the game,

http://www.matrixgames.com/support/

but these on the link above will help you, good luck
Windows 11 Pro 64-bit (25H2) (26200.7309)
BodyBag33
Posts: 13
Joined: Tue Nov 24, 2015 12:19 pm
Location: Denmark

RE: Postage

Post by BodyBag33 »

Well, others has posted about tax, so why not postage.

I'm not going to issue a ticket about something that basic,- that info should be available upfront when you are selling physical goods.
User avatar
zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: Postage

Post by zakblood »

agreed, but have no info to offer tbh, i'd guess that postage info can only be added when a address / country is known, but support will give a better or more correct answer
Windows 11 Pro 64-bit (25H2) (26200.7309)
User avatar
VPaulus
Posts: 3690
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Postage

Post by VPaulus »

Like zakblood said, shipping price can only be calculated at the end, depending on the shipping address and the type of courier service (in the USA).
However you can easily simulate the shipping costs, as before you proceed for the final checkout, you'll be able to see how much does it cost.
Post Reply

Return to “Tech Support”