Save crash

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Moderator: Vic

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scipion1175
Posts: 16
Joined: Mon Mar 31, 2014 4:35 pm

Save crash

Post by scipion1175 »

Hello.

I can't save, I tried several times. The game freeze forever. I played with german.

I have i7 3770 GTX 650

Does it happen to anybody else?

Thank you in advance for any help
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Tac2i
Posts: 2081
Joined: Tue Apr 12, 2005 5:57 pm
Location: WV USA

RE: Save crash

Post by Tac2i »

Disk out space? Anti-Virus App issue? What is your OS and is the game installed in its default location? Does the Save Game dialog box show up? If it is an anti-virus app issue try telling the app to ignore .dc3 file type.
Tac2i (formerly webizen)
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Vic
Posts: 9682
Joined: Mon May 17, 2004 2:17 pm
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RE: Save crash

Post by Vic »

Sounds like the game is being blocked from file-access by another app on your system.

Could you try switching any virus protection off and trying again?

Make sure you did not install the game in the ProgramFiles directory also. Windows can be particular.

best wishes,
Vic
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scipion1175
Posts: 16
Joined: Mon Mar 31, 2014 4:35 pm

RE: Save crash

Post by scipion1175 »

Thank you very much, I turned off bitdefender 2015 and Oh Voilà !!! save box and everything, load save as well works perfectly fine.

I am finally going to enjoy this game.

Thanks a lot to you two: Webizen and Vic.

That was fast
Erinmore
Posts: 2
Joined: Sat Nov 28, 2015 9:00 pm

RE: Save crash

Post by Erinmore »

Hi

I have the same issue as scipion. I also have Bitdefender 2015 but turning off and adding dc3 suffix files to the exclusion list doesn't stop the save crash. Any further advice appreciated.

Thanks
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Tac2i
Posts: 2081
Joined: Tue Apr 12, 2005 5:57 pm
Location: WV USA

RE: Save crash

Post by Tac2i »

With the exclusion in place try turning Bitdefender back on and see what happens. If that doesn't work can you exclude the entire game folder? Any other A/V apps running? Game installed to default folder?
ORIGINAL: Erinmore

Hi

I have the same issue as scipion. I also have Bitdefender 2015 but turning off and adding dc3 suffix files to the exclusion list doesn't stop the save crash. Any further advice appreciated.

Thanks
Bitdefender gives you the option to exclude specific files, folders or even traffic from being scanned as long as you know they are safe.

You can add exceptions for On-access and On-demand scanning as follows:

1. Open the Bitdefender window and go to Protection.

2. In there select Antivirus.

3. In the Antivirus window select the Exclusions tab.

4. Make sure Exclusions for files is turned on by clicking the switch.

5. Click the Excluded files and folders link.

6. Click the Add button, located at the top of the exclusions table.

7. Click Browse, select the folder that you want to be excluded from scanning. Make sure it's excluded for both "on-access and "on-demand" scanning and then click OK.

8. Click Add and then click OK to save the changes and close the window.

9. Then click on "Excluded processes", add the .exe file of the application and make sure it is "Allowed" > click "Add" and then on Close. (this will exclude them from being monitorized by the AVC and IDS)

Tac2i (formerly webizen)
Erinmore
Posts: 2
Joined: Sat Nov 28, 2015 9:00 pm

RE: Save crash

Post by Erinmore »

Hi Guys

It was the process exclusion that fixed it. Many thanks for the help - now I can get on with losing the war.

Erinmore
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