ORIGINAL: matt.buttsworth
Three questions
1 - to try and solve the beta hot fix problems I was having I bought a steam version and only later saw that I could get a free steam key as I already own the game.
Is there a way I can get a refund and then get a free steam key. (I purchased the expansion deluxe version)
2 - How can I update the game to the latest version and then get a hot fix? It says use the version properties but on the Matrix members club site there is no mention about properties at all?
3 - does anyone have a solution about what to do with direct x. I tried to update to the latest direct x version but then it says nominate a directory to install into but when I try to do that it still says missing dll will not work.
I am finding the process with this hot fix very annoying. I never have had problems with Matrix updates before but this one has stopped me dead mid way through a game.
Matthew Buttsworth
1 - You will need to contact Matrix support about that.
2 - You can always look on the bottom right of the main menu screen to see what version you have installed and what exe version you are using (if different from the last installer used). To update to the public beta you should be able to get the 1.08.05 version installer at the Member's Club (then run it). Once you see you have 1.08.05 installed, the next step is to download the 1.08.06 hotfix file from the forum. Then unzip that into the GGWitE thread that contains the War in the East .exe file. When you run that, you should see in the main menu that you have 1.08.05 installed and that you are using the 1.08.06 exe.
3 - Hopefully someone can help you with the DX9 update question as I'm not sure what is going on there.
Sorry for the issues. We are working on getting Matrix a new exe that they can use to build a new installer. Once that is available things should be easier for you as it should have the DX9 updgrade built into the installer.
All understanding comes after the fact.
-- Soren Kierkegaard