Retrieving download link for old DR purchase?

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Lützow
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Joined: Tue Jul 22, 2008 6:09 pm
Location: Germany

Retrieving download link for old DR purchase?

Post by Lützow »

Purchased JTCS in 2007 or 2008 and registered it 2009. Is it possible to get a download link for this game? I don't have my order or former CC nr. anymore but could provide the serial which is linked to my members club account.
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bairdlander2
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Location: Toronto Ontario but living in Edmonton,Alberta

RE: Retrieving download link for old DR purchase?

Post by bairdlander2 »

I had the same issue(actually have it again,as I lost all my games) and they sent me a "press release" download.WitPAE didnt work and some of the older titles dont run on windows 10.
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zakblood
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RE: Retrieving download link for old DR purchase?

Post by zakblood »

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.
Windows 11 Pro 64-bit (25H2) (26200.7309)
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VPaulus
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RE: Retrieving download link for old DR purchase?

Post by VPaulus »

ORIGINAL: bairdlander

I had the same issue(actually have it again,as I lost all my games) and they sent me a "press release" download.WitPAE didnt work and some of the older titles dont run on windows 10.
Press Media versions are usually exactly the same as the "regular" versions.
WitP:AE is one of the exceptions. Just open a helpdesk ticket and we will provide you with a download link for a version that will work with your serial number.
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