Eclipse of Nashira serial missing

[Sawelios]

Hi.

I decided to get back to Pandora but I can't install EoN expansion, 'cause it requires the serial. In my Products I have only the base game (Pandora itself) with serial, and in my Orders I do have 'Eclipse of Nashira promo download' with no serial. IIRC, I bought it on some kind of sale, and I played it already with no troubles some time ago.

So what do I missing?

Thanks in advance.

[zakblood]

if you haven't got a full key, only option is support,

http://www.matrixgames.com/support/

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with more help, i don't have that level of access so can't help i'm sorry to say, but they will be able to advise you more on your options or what to do, good look.