[RESOLVED] scenario not licensed

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supermarina
Posts: 51
Joined: Sat Apr 29, 2006 10:22 am
Location: Naples, Italy

[RESOLVED] scenario not licensed

Post by supermarina »

Hi friends,

I just bought the Live scenarios pack from the Matrix website. After the installation, however, the scenarios ("Old grudges never die" and the two "Brexit") appear listed as "not licensed" and when I try to launch one of them the game trasnfers me on the website page (from where I bought them) in order to obtain the...license. [&:][&:]


any suggestions?
Thanks in advance!
Emilio
mikmykWS
Posts: 7185
Joined: Tue Mar 22, 2005 4:34 pm

RE: scenario not licensed

Post by mikmykWS »

Hi Emilio

If you had an older version of the game please make sure you've updated. Please hit the update button on the launcher. If you still have an issue you may need to reinstall the game. You can do this from the original disk. If you don't have that you can reach out to Matrix support to see what their current options are.

Please let us know how it goes and how we can help!

Mike
supermarina
Posts: 51
Joined: Sat Apr 29, 2006 10:22 am
Location: Naples, Italy

RE: scenario not licensed

Post by supermarina »

Hi Mike,
thank you for the response.
I had the latest update available before trying to launch the Live scenarios...
I will try to reinstall the game as you suggest and I'll report back the result.

thank you!

E.
supermarina
Posts: 51
Joined: Sat Apr 29, 2006 10:22 am
Location: Naples, Italy

RE: scenario not licensed

Post by supermarina »

It's OK, Mike.

Reinstalled and updated again. Everything is fine now.
Thanks a lot ! [:)]

E.
mikmykWS
Posts: 7185
Joined: Tue Mar 22, 2005 4:34 pm

RE: scenario not licensed

Post by mikmykWS »

Cool. Sorry that happened but glad you're working

Mike
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