Game keeps freezing

Post bug reports and ask for help with other issues here.
rickier65
Posts: 14253
Joined: Thu Apr 20, 2000 8:00 am

RE: Esc Key?

Post by rickier65 »

ORIGINAL: harley9699699

Mine locks up the entire computer when I exit the game! Nothing works: not Esc; not even trying to bring up the Task Manager. Can't access the task bar either. Can't access anything. Mouse will still move around, but it can't click on anything. If there's an open window, and I move the mouse into it, it'll just spin in there----forever, or until I move it outside of the open window. Have hard to hard kill the machine three times now. Very unhappy about this as I'm not going to play it, if I know I'm going to have to hard stop the machine.
If it was on Steam, I would have refunded my first game ever.

While I don't experience this issue, I have noticed that after I quit a game, my task bar icon for Strategic Command remains on the task bar until I click on it then it briefly appears before it closes and brings up the standard Matrix game menu which then proceeds to close as normal.

Thanks
Rick
User avatar
harley9699
Posts: 114
Joined: Mon Jun 20, 2005 2:29 pm

RE: Esc Key?

Post by harley9699 »

ORIGINAL: zakblood

may help if you open another thread so it doesn't get lost as it may be the same issues or something totally different, but a report on each pc may help narrow it down to what it is or isn't.

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

Thank you. I did that: "Locked Computer at Exit" thread now.
Post Reply

Return to “Tech Support”