Speculative exchange rates ?

[Franciscus]

Hi.

I do not understand the exchange rates used by Matrix store.

For sure, the dollar is rising, but the current (as today) official conversion rate for euro is 1$ = 0,957€

Why have suddenly the prices of games become more expensive in euros ?

For example in the current sale , WipT:AE is sold at 39,99$, but now costs 40,99€ to european customers.

That is an exchange rate of 1,025 instead of the official 0,957 rate. In other words, a 7% margin, hard to explain...


Regards

[ClipSolo]

I was wondering about the same thing.

Could someone really explain what's going on? I know this seems to be he case all over the place (euro is usd or more even..), but a bit of an explanation would ease the minds of the peeps.

[IainMcNeil]

This has been discussed many times but this is the rate we're charged. The headline rates you see are not actual rates you get. Go to a money exchange and see what rate you get - this is where the margin lies, with the money changer not us.

If you prefer just change the currency to $ in the shopping cart and you can see what exchange rate your credit card gives you but its usually worse. These prices are automated.

[Franciscus]

Ok
Luckily I always use Paypal

Yesterday I bought DC Warsaw to Paris. Got charged 19,95€ instead of 20,99€.

I sugest european buyers to use Paypal, it seems to use a fair rate

Regards

[ClipSolo]

Oh, thanks! That's the kind of answer I appreciate. So the money exchange is an independent company, who converts the prices. Now I see.

Wouldn't expect any other answer from you guys!

[ClipSolo]

Yeah. I think my WitP:AE was 38,XX EUR when using Paypal as exchanger. That's a couple of euros lower than the "official" rate (40,99 eur). If I buy multiple units of anything, it's worth it, at least for now, on Paypal.