Strange error while installing Kursk DLC

[MarechalJoffre]

I got this message after trying to install the new DLC. What's this about?

http://i.imgur.com/6Rmw42W.jpg?1

[Paullus]

This I don't know why. Have you first installed the Update 1.0.56 and after that Installed the DLC?

[MarechalJoffre]

Yeah, even did a complete re-install but still getting it.

[Paullus]

Strange. Try turning everything running in the background off and reinstall again

[MarechalJoffre]

Could it be because I have installed the game in D: drive?

[Paullus]

It shouldn't but it could. Does the game start at all after the error message?

[VPaulus]

I can reproduce the issue.
The issue is related with the base game not being installed in the default installation folder (C:\Program Files (x86)\Matrix Games\Tigers On The Hunt).
I've reported the issue to the Production team.
We apologize for the inconvenience.

[MarechalJoffre]

ORIGINAL: Paullus

It shouldn't but it could. Does the game start at all after the error message?

I haven't had the chance to test the game after getting the error, I will update it when I get the chance.

ORIGINAL: VPaulus

I can reproduce the issue.
The issue is related with the base game not being installed in the default installation folder (C:\Program Files (x86)\Matrix Games\Tigers On The Hunt).
I've reported the issue to the Production team.
We apologize for the inconvenience.

Thanks a lot! Glad I'm not the only one.

[Ringking]

i got the same message here.....i want to Play this AddOn very soon...when we will get an update now?
I paid for this game NOW to Play it before my birthday on this Sunday..please...give me a patc[&o]h as a gift soon...
thank you very much
cheers
Alfred[&o][&o]

[Tamas]

The installer has been fixed and updated.

You can grab the fixed version from the Members Area:
http://www.matrixgames.com/members/publicDL.asp?gid=679

[VPaulus]

It's fixed.
Please download the new installer file from your member's area:
http://www.matrixgames.com/members/publicDL.asp?gid=679

[MarechalJoffre]

Something's wrong with the download;
http://i.imgur.com/4sctkwA.png

Kudos to you by the way guys! You fixed whatever the problem was before I even got the chance the try it myself.

[Tamas]

It appears to be some kind of server issue. We are looking into it, I'll let you know once it is fixed. We are sorry for the inconvenience!

[VPaulus]

I was able to download it from the member's area. Please check if any of your Internet security programs isn't interfering with the download.
Also try downloading with a different Internet browser.

[francescoperrone]

no luck with chrome, downloaded properly with safari

[VPaulus]

I was able to reproduce the issue with Chrome. It works well with IE11 and Firefox.

[Ticonderoga60]

I started the first campaign of Kursk game playing with the Germans. Initially artillery outside enemy map decimated me almost all units. Things improve with the arrival of Tiger. Unfortunately, after the first night the game slows down considerably, but I already knew that, that's okay.
Probable small bug with version 1.0.56 (never happened before): It happened (already twice) that when an enemy unit fires at a hex containing infantry and AFV, the box appears with the question: "TARGET AFV Yes or NOT".

[vonotto]

I just bought Kursk and have this issue now. I have downloaded it to desk top and tried to run it from there but get the same error the guy in the 1st post has. Any help? I also tried downloading and installing with IE and Chrome with same results.

[Paullus]

Have you tried the download in post 11 above?

[vonotto]

Yes I tried the members and registered tabs both give the same result. It shows in my purchased games but I still can not download it without that error.