Strange error while installing Kursk DLC

Post bug reports and ask for game support here.

Moderators: Paullus, Peter Fisla

vonotto
Posts: 13
Joined: Wed Aug 03, 2016 10:40 pm

RE: Strange error while installing Kursk DLC

Post by vonotto »

I tried the link from the new email you sent me and still get the same error.
Paullus
Posts: 1098
Joined: Tue Jun 09, 2015 1:41 am
Location: Sweden

RE: Strange error while installing Kursk DLC

Post by Paullus »

Did you do the Update of the core game first as well?
For my part, I shall do my duty as a general; I shall see to it that you are given the chance of a successful action. /Lucius Aemilius Paullus
vonotto
Posts: 13
Joined: Wed Aug 03, 2016 10:40 pm

RE: Strange error while installing Kursk DLC

Post by vonotto »

Core game says it is up to date when I click on update. I have no idea what else to do.
Paullus
Posts: 1098
Joined: Tue Jun 09, 2015 1:41 am
Location: Sweden

RE: Strange error while installing Kursk DLC

Post by Paullus »

Looks like you have done the correct procedure.You need help from the Matrix Staff here. We could see if they jump in on this thread or you can contact them through the Helpdesk on the Members page
For my part, I shall do my duty as a general; I shall see to it that you are given the chance of a successful action. /Lucius Aemilius Paullus
vonotto
Posts: 13
Joined: Wed Aug 03, 2016 10:40 pm

RE: Strange error while installing Kursk DLC

Post by vonotto »

FIXED...

For anyone else having this issue:
1 - Completely uninstall the game.
2 - Reinstall main game.
3 - Install Patch.
4 - Install Kursk.

Also DO NOT AUTO RUN THE DOWNLOADS, save to desktop then open files and install them.
I want to thank the Matrix team for the fast response to my help desk ticket.
Post Reply

Return to “Tech Support”