Game locks computer

Post bug reports and ask for help with other issues here.

Moderators: wdolson, MOD_War-in-the-Pacific-Admirals-Edition

Post Reply
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

Game locks computer

Post by floyd17 »

I tried to play WITP-AE Edition and the game locks up computer. Have deleted games and all files and re-installed the game from the CD. Updated game and I get same results. All other Matrix Games work fine. My computer is a Dell Inspiron 620 with Windows 7 Profeesional. Thanks
User avatar
geofflambert
Posts: 14887
Joined: Thu Dec 23, 2010 2:18 pm
Location: St. Louis

RE: Game locks computer

Post by geofflambert »

Show us your path from your shortcut. Here is mine:

"C:\Matrix Games\War in the Pacific Admiral's Edition\War in the Pacific Admiral Edition.exe" -fd -altFont -px1920 -py1080 -archive -cpu1 -dd_sw -deepColor -skipVideo

User avatar
BBfanboy
Posts: 20557
Joined: Wed Aug 04, 2010 5:36 pm
Location: Winnipeg, MB
Contact:

RE: Game locks computer

Post by BBfanboy »

Also tell what your hard drive free space, computer memory and video card specs are. The game loads a lot of data once you start setting up a turn and uses a lot of video memory to handle all the graphics filters you can apply (range circles, weather, etc.).
No matter how bad a situation is, you can always make it worse. - Chris Hadfield : An Astronaut's Guide To Life On Earth
User avatar
MakeeLearn
Posts: 4274
Joined: Sun Sep 11, 2016 1:01 pm

RE: Game locks computer

Post by MakeeLearn »

Are Command line switches needed for Windows 7?


Check your Event Viewer and look for events that happened at that time

Image
Attachments
88F4C.jpg
88F4C.jpg (204.14 KiB) Viewed 232 times






floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: Game locks computer

Post by floyd17 »

I am using an Inspiron 620 intel core i5-23 20 processor with 6mb cache. Available HD space is 302 GB. Computer memory is 8.00GB. It has an AMD Radian HD 6450 video card. Also I am not sure how to check the shortcut specs. Hope this helps. I am going to try and install the game on wife computer. Also I had Geek Squad check out my computer last night and after they got done it worked fine.
User avatar
MakeeLearn
Posts: 4274
Joined: Sun Sep 11, 2016 1:01 pm

RE: Game locks computer

Post by MakeeLearn »

At what point in game does it lockup?

Squad check out my computer last night and after they got done it worked fine.

Game working fine now?






floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: Game locks computer

Post by floyd17 »

Where you click on the screen to play the game. Game works fine on wife's computer
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: Game locks computer

Post by floyd17 »

I click on play game. The next screen says loading when it is complete it changes screens and fronts get big on the main part of the screen is black.
User avatar
Trugrit
Posts: 1186
Joined: Mon Jul 14, 2014 12:31 pm
Location: North Carolina

RE: Game locks computer

Post by Trugrit »


Make sure you have updated graphic drivers for your computer:
Support Page for Dell 620 Drivers:
http://www.dell.com/support/home/us/en/ ... 20/drivers
There is a Diagnostic section on this page as well. You should run it.

Make sure you update your Direct X to the most current version

"A man's got to know his limitations" -Dirty Harry
User avatar
MakeeLearn
Posts: 4274
Joined: Sun Sep 11, 2016 1:01 pm

RE: Game locks computer

Post by MakeeLearn »

ORIGINAL: Floyd Rehkopf

I click on play game. The next screen says loading when it is complete it changes screens and fronts get big on the main part of the screen is black.
Check your Event Viewer


What else is running that might conflict? Dynamic screensaver? Check your Event Viewer.






Post Reply

Return to “Tech Support”