Update problem

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Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

Update problem

Post by Sebi8313 »

Hello,

When i click on "Check for update", i have this error message : "windows can't find \update.exe".

So i can't download the new version of the game and can't play on the PBEM :(

Can someone help me please !
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Hubert Cater
Posts: 6097
Joined: Mon Jul 22, 2013 11:42 am
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RE: Update problem

Post by Hubert Cater »

I've alerted Matrix help for you for this one.
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Update problem

Post by Sebi8313 »

Ok thanks :)
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Hubert Cater
Posts: 6097
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Update problem

Post by Hubert Cater »

In the meantime, an alternative is to use the following link:

http://ftp.matrixgames.com/pub/Strategi ... -v1.10.zip

You'll just have to decompress the downloaded file and then run the installer by double clicking on it and it should update the game for you.
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Update problem

Post by Sebi8313 »

It works ! Thanks a lot !
garrycooper101
Posts: 1
Joined: Tue Jun 07, 2016 3:29 pm

RE: Update problem

Post by garrycooper101 »

ORIGINAL: Hubert Cater

I've alerted Matrix help for you for this one.

The problem is that on Both Matrix and Slitherine, the downloads take time to start working and then download a 0kb file. An empty file holder is downloaded from Matrix.
Benedict151
Posts: 407
Joined: Fri Mar 04, 2016 10:16 am

RE: Update problem

Post by Benedict151 »

Hello there
I'm not sure if you are still having difficulties with this but having spoken with our production team if you still cannot update they think it might be down a missing or corrupted update.exe and the advice is to reinstall

Your single player save game files should be safe but to be honest I'm not sure about PBEM
Your single player saves (assuming default installation if you are using Matrix rather than Steam version) are here : Documents\My Games\Strategic Command WWII - War In Europe\Save

You might want to copy any single player game files to a safe location 'just in case' whilst you reinstall

regards
Ben Wilkins


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