Community Content Pack Steam Download Problem Rectified!

Post bug reports and ask for help with other issues here.
Post Reply
User avatar
Oxybeles
Posts: 38
Joined: Tue Feb 23, 2016 6:57 pm

Community Content Pack Steam Download Problem Rectified!

Post by Oxybeles »

I click in Steam to download and it opens up the game, but the new campaigns are not listed.

Just had to verify cache and it downloaded...
User avatar
HybridSpyda
Posts: 66
Joined: Tue Mar 17, 2015 12:22 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by HybridSpyda »

Apologies for the issues you experienced with the Steam version.

Please try using the Matrix Games Installer which can be downloaded here.
Just unzip and run the installer contained within, this should resolve the issue.

Please let us know if you are still having issues getting this working after downloading and running this latest version however.

Happy Gaming!
Matthew Ravenwood

QA & Operations Manager

Image
Emissaryca
Posts: 3
Joined: Wed Jun 05, 2002 11:26 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by Emissaryca »

I cannot get the Community content pack to work on steam and the Matrix Games installer won't work either. Very frustrating!
User avatar
Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Community Content Pack Steam Download Problem Rectified!

Post by Hubert Cater »

Hi Emissaryca,

Can you elaborate as to what the issue is with the Matrix installer? I've given Matrix a heads up but any extra info you can provide will be helpful.

Hubert
Emissaryca
Posts: 3
Joined: Wed Jun 05, 2002 11:26 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by Emissaryca »

Hi Hubert

Love your games! I have all of them!

When I try to use the matrix installer it tells me I cannot because Strategic Command WWII War in Europe is not installed.

This isn’t correct. It is installed.
User avatar
HybridSpyda
Posts: 66
Joined: Tue Mar 17, 2015 12:22 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by HybridSpyda »

ORIGINAL: Emissaryca

Hi Hubert

Love your games! I have all of them!

When I try to use the matrix installer it tells me I cannot because Strategic Command WWII War in Europe is not installed.

This isn’t correct. It is installed.

Hi Emissaryca,

Sorry that you were still having issues with this on Steam.
We have now updated it directly on Steam which should fix your issue - if Steam hasn't automatically updated your game files please reattempt to verify the files from within Steam and let us know if you are still having problems.

Thank you for your patience with this matter.
Matthew Ravenwood

QA & Operations Manager

Image
Emissaryca
Posts: 3
Joined: Wed Jun 05, 2002 11:26 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by Emissaryca »

Hi all

I am still having issues with this. It still dos not work. I have even uninstalled and reinstalled everything. According to Steam everything is verified and installed but the campaigns do not show up.

Thanks
Benedict151
Posts: 407
Joined: Fri Mar 04, 2016 10:16 am

RE: Community Content Pack Steam Download Problem Rectified!

Post by Benedict151 »

Hello Emissarryca
I am sorry you are still having issues, I have rechecked and it seems ok this end but this is no help to you
We will look into this further

Apologies again

regards
Ben Wilkins
tverse
Posts: 349
Joined: Sun Oct 09, 2016 10:53 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by tverse »

I tried to use the Matrix Game installer and when I click download I get "Hmmmm....can't reach this page".
AAR Carry out Operation Husky
tm.asp?m=4420472
Calpurnius
Posts: 5
Joined: Wed Oct 09, 2013 4:50 pm

RE: Community Content Pack Steam Download Problem Rectified!

Post by Calpurnius »

After clicking the steam link, please check your downloads in steam and it should be queued up. You might need to manually allow it in the steam application.
Post Reply

Return to “Tech Support”