Name change

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Icier
Posts: 564
Joined: Tue Jul 15, 2014 1:23 pm
Location: a sunny beach nsw

Name change

Post by Icier »

Because Slitherine & Matrix were unable to mesh there members details properly I was forced to change my user name from ice to
icier, when I did an upgrade of the game. Well, who ever was the genesis that created that update has missed a couple of things.
1) cannot log on to PBEM as ice no longer has account.....BUT when I try to re register it wont let me as the game is not registered
in icier's name.
2)I cannot in any form using all my log on names, log onto my Slitherine account..so this marvelous coding is useless!
3)Just checked with another matrix game I play PBEM with & have the same problem.

so any help you can provide would be appreciated.
Those are my principles, and if you don't like them... well, I have others.
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Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
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RE: Name change

Post by Hubert Cater »

Hi Ice,

Sorry to hear about the trouble and I've asked Matrix to take a look at this as well for you.

Hubert
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Icier
Posts: 564
Joined: Tue Jul 15, 2014 1:23 pm
Location: a sunny beach nsw

RE: Name change

Post by Icier »

Thanks Hubert for your help...they are onto it.
Those are my principles, and if you don't like them... well, I have others.
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Icier
Posts: 564
Joined: Tue Jul 15, 2014 1:23 pm
Location: a sunny beach nsw

RE: Name change

Post by Icier »

Just to let you know, still waiting to get fixed...unable to play any PBEM games.
Those are my principles, and if you don't like them... well, I have others.
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Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Name change

Post by Hubert Cater »

I've sent them a quick message as well and sorry to hear about the continued trouble.
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