My name got changed

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Rosseau
Posts: 2951
Joined: Sun Sep 13, 2009 2:20 am

My name got changed

Post by Rosseau »

My Forum name is Rosseau - has been for 10 years or whatever. While livinghopechurch is a nice place, it is not appropriate as a name.

My Matrix Forum log-in information appears to have survived the "unified" system. But there appears no way a user can change his user name in the member account page - only his email and password?

So I can get on the Forums or Member account fine with current passwords, but need to change user name in my Forum box from livinghopechurch to something else.

Thanks
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OJsDad
Posts: 41
Joined: Mon Jan 03, 2011 10:33 am

RE: My name got changed

Post by OJsDad »

When I try to log into the Matrix home page, I get prompted to change my user name. I don't want a different username. I can get into the forums fine. Please fix whatever you have to so I don't have to change my user name!
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VPaulus
Posts: 3685
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: My name got changed

Post by VPaulus »

What you have to do is to open a helpdesk ticket or contact us at slitherine[at]co.uk, and we will check if it's possible to return to the old username.
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