Launch not possible - Solved

[HannoMeier]

Dear all,

I just bought the game, but could not start it. (Windows 10)

Got the following error message:

FAILED(initialize_national_tile_surface): 0x80070057 Falscher Parameter

Could someone give me hints how to solve this?

Thanks,
Hanno

[zakblood]

sorry about this issue, but would need a bit more information on what may be causing it.

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

[zakblood]

have seen it reported than a certain drive for AMD card broke the game, where as a later driver fixed and correct it

http://steamcommunity.com/app/388140/di ... 395434285/

[gwgardner]

I can't help, but did want to reassure you that the game runs well in Windows 10, as that is how I have it.

[HannoMeier]

Dear all,

thanks for the hint to the Steam Forums. I have a Radeon 390 Graphics card and the update to the latest AMD driver (17.11.1) solved the problem.

Hanno

[zakblood]

glad it sorted it, as saw it mentioned on the steam page also in the link above

[cohimbra]

Hi, have the same issue FAILED(initialize_national_tile_surface): 0x80070057 Parametro non corretto
Update AMD driver doesn't solve.
Here's DxDiag file, hope it help (can't figure how attach files, I've uploaded it).

https://files.fm/u/bdu3fuvs