Unable to download the new 2.0 version.

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Mattv1
Posts: 6
Joined: Mon Apr 10, 2017 8:23 am

Unable to download the new 2.0 version.

Post by Mattv1 »

Hello.

For the last few days i am unable to download the latest version.

Either i get a slow download speed of 50 KB at max which will take 5 hours to download a 550 MB file.

Or if i try to re-download the file then sometimes i get an IP blocked Error.

So i ask the devs or to whom it may concern to please fix this download issue.

I waited for so long for the release of 2.0 and now i am unable to download it.[&:]
Oberst_Klink
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Location: Germany
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RE: Unable to download the new 2.0 version.

Post by Oberst_Klink »

ORIGINAL: Mattv1

Hello.

For the last few days i am unable to download the latest version.

Either i get a slow download speed of 50 KB at max which will take 5 hours to download a 550 MB file.

Or if i try to re-download the file then sometimes i get an IP blocked Error.

So i ask the devs or to whom it may concern to please fix this download issue.

I waited for so long for the release of 2.0 and now i am unable to download it.[&:]
Gaspadin Tsveyrozin,

It's that poxy AV software that causes the issues. What's your AV software? There have been lots of issues being reported about a certain program.

Klink, Oberst
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Crossroads
Posts: 18418
Joined: Sun Jul 05, 2009 8:57 am

RE: Unable to download the new 2.0 version.

Post by Crossroads »

Alternatively, please contact Matrix Support, as they can if needed provide an alternative download link.
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bazjak
Posts: 272
Joined: Mon Sep 01, 2014 4:44 am
Location: Wales UK

RE: Unable to download the new 2.0 version.

Post by bazjak »

I had the same problem
My monthly allowance is only 40gb and i wasted 1.5gb of that trying to download it. 3 times i tried and it was very slow and and kept cutting out and i lost the lot
I eventually downloaded IDM and used that and it downloaded but keep stopping but with a download manager i could pick up where i left off
As regard AV software i have Norton and i have not had any problem like this before
I get the same problem trying to download TOAW4
As this has started recently i fear that it is something at the Matrix end
TomWalton
Posts: 34
Joined: Thu May 17, 2007 4:52 pm

RE: Unable to download the new 2.0 version.

Post by TomWalton »

And where do I find the link to update to version 2.0? All I can see is version 1.02!
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zakblood
Posts: 22769
Joined: Thu Oct 04, 2012 11:19 am

RE: Unable to download the new 2.0 version.

Post by zakblood »

in your support login / members area

tm.asp?m=4290024
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TomWalton
Posts: 34
Joined: Thu May 17, 2007 4:52 pm

RE: Unable to download the new 2.0 version.

Post by TomWalton »

Thanks, Zakblood! I was looking under "Updates", when in fact it's under "Core". Duh!
bazjak
Posts: 272
Joined: Mon Sep 01, 2014 4:44 am
Location: Wales UK

RE: Unable to download the new 2.0 version.

Post by bazjak »

Have turned off firewall and auto protect on my Norton and still cant get more than 48kbs whilst trying to re-download TOAW4
And the download manager is not even allowing continuation after a stop like it did when i downloaded Mid East 48-85
I have a feeling it has something to do at your end
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Crossroads
Posts: 18418
Joined: Sun Jul 05, 2009 8:57 am

RE: Unable to download the new 2.0 version.

Post by Crossroads »

ORIGINAL: bazjak

Have turned off firewall and auto protect on my Norton and still cant get more than 48kbs whilst trying to re-download TOAW4
And the download manager is not even allowing continuation after a stop like it did when i downloaded Mid East 48-85
I have a feeling it has something to do at your end

Please open a ticket with Matrix Support and describe the issue to them. They can provide you with an alternate download I believe.
Visit us at: Campaign Series Legion
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CS: Vietnam 1948-1967 < v2.10.20 Available Now (Dec 03, 2025)
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VPaulus
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Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Unable to download the new 2.0 version.

Post by VPaulus »

ORIGINAL: Crossroads
Please open a ticket with Matrix Support and describe the issue to them. They can provide you with an alternate download I believe.

Exactly.
bazjak
Posts: 272
Joined: Mon Sep 01, 2014 4:44 am
Location: Wales UK

RE: Unable to download the new 2.0 version.

Post by bazjak »

I except what your say about an alternate download site but after having no problems with my other 68 yes i did say 68 games that i have bought and downloaded from here why all of a sudden is this happening
It has to be something at Matrix's end
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