Order of Battle Download Issues

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chanceywild
Posts: 2
Joined: Sun Jan 07, 2018 9:20 pm

Order of Battle Download Issues

Post by chanceywild »

I just downloaded Order of Battle with a handful of add-on scenarios. Most are working but two:

Rising Sun and US Pacific will not load into the game. It says files are downloaded successfully on installer, but the files are not present anywhere on my computer.

Any thoughts?

I feel the download zip files were empty. I have sent an email to Matrix.[&:][&:]
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zakblood
Posts: 22755
Joined: Thu Oct 04, 2012 11:19 am

RE: Order of Battle Download Issues

Post by zakblood »

this is the latest information on the subject on the missing or none working DLC's

http://www.slitherine.com/forum/viewtop ... 5&start=60

and welcome to the forum, and sorry for your issues
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
zimou13
Posts: 1
Joined: Thu Jan 25, 2018 9:28 am

RE: Order of Battle Download Issues

Post by zimou13 »

Hello everyone. Unfortunately I'm new to MAC and still learning my MacBook Pro. I tired the above directions because I'm having the same launch problems but it's not working. I can't navigate to the proper folder. I'm trying, but not having any luck. I need some help. I've emailed STEAM support and got basically the same answer that is posted above. I'm so frustrated. I purchased a game that I feel should be working, should have worked the same day it finished downloading. But no.........
Can anyone guide me through this?? Please????
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zakblood
Posts: 22755
Joined: Thu Oct 04, 2012 11:19 am

RE: Order of Battle Download Issues

Post by zakblood »

for mac related issues, please contact

support@slitherine.co.uk and then we will forward the messages to the correct person for you
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
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JosephM
Posts: 204
Joined: Tue Mar 18, 2014 7:13 am

RE: Order of Battle Download Issues

Post by JosephM »

Hello Zimou,

Yes, you can contact Support for this, but what issue are you having? Steam installs this so there should be no issues there so can you describe what the issue you are having is?
95bravo
Posts: 21
Joined: Wed Aug 20, 2003 8:35 pm
Location: Texas

RE: Order of Battle Download Issues

Post by 95bravo »

I'm having the same problem. Supposedly I download Kriegsmarine, US Marines, Pacific, and Blitzkrieg. None show up in the opening game screen.
And same with Campaign Series and all I get is the opening screen, able to load a game, and then nothing.
New computer with Win 10, i5 7200u
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zakblood
Posts: 22755
Joined: Thu Oct 04, 2012 11:19 am

RE: Order of Battle Download Issues

Post by zakblood »

this should and will, or does sort it for everyone else,

http://www.slitherine.com/forum/viewtop ... 5&start=60
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
95bravo
Posts: 21
Joined: Wed Aug 20, 2003 8:35 pm
Location: Texas

RE: Order of Battle Download Issues

Post by 95bravo »

The link to the update file, when clicked on goes to "file not found".

If I read this right, I download the update first and then the WW2 game file?
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zakblood
Posts: 22755
Joined: Thu Oct 04, 2012 11:19 am

RE: Order of Battle Download Issues

Post by zakblood »

uninstall the old game, and reinstall the latest version, either 32bit, or 64bit, and update to the latest version, then see if your other DLC work once added
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
95bravo
Posts: 21
Joined: Wed Aug 20, 2003 8:35 pm
Location: Texas

RE: Order of Battle Download Issues

Post by 95bravo »

It takes awhile to get through this old skull, but I was able to make it work from your directions. Thank you for the information and your patience with all of us that have asked about this. One of the reasons I like this company!

Next day, wake up and the game is gone from my screen. Try to reinstall but the "uninstall.exe" folder is missing. Can't remove it from the computer for the same reason. A new download from Matrix gives the same message. Looks like I am doomed to playing Panzer Corps until the end of days.
95bravo
Posts: 21
Joined: Wed Aug 20, 2003 8:35 pm
Location: Texas

RE: Order of Battle Download Issues

Post by 95bravo »

My hats off to Joe Miller in Customer Support. He was able to direct me in fixing the problem. His patience in working with a non-computer guy is impressive. In gratitude I used my anniversary bonus and added Panzerkrieg to the folder.
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zakblood
Posts: 22755
Joined: Thu Oct 04, 2012 11:19 am

RE: Order of Battle Download Issues

Post by zakblood »

glad your sorted
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
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