How to update German version????

[Grimnirsson]

Ok, since I didn't get any reply so far in the patch announcement thread, nor by Doom to my PM and my email to him, I will ask again here:

I have the German version of the game and I don't have any serial number for it. Neither on the box, the CD-ROM nor in the handbook...there's no number. I paid good money for the German version of the game and I would like to update it as anybody else does who paid for this WI product.

So, what can be done about this problem?

Thanks...

[Grimnirsson]

The issue was resolved in a quick and easy manner by Wasteland Interactive, good support!

Thank you

[Udet]

I have the same problem.

I have bought my version at the German Amazon shop. No serial number anywhere.

Any help is welcome.

[Udet]

Hello? Anybody out there???

[Udet]

Nobody out there???

Well, I'll keep watching the skies ...

[Udet]

Four years later and no answer yet. Well, I alway love good support. Those are the guys I trust and I will always buy new games from.[:'(]

[zakblood]

support always first port of call is where you bought it, as without proof of purchase, which support here won't have, how would anyone here know?

but for me, i would have suggested it was posted at account support level, not forum tech support, as nobody here, can or did help as they don't have the knowledge to be able to offer advice on something which they don't know, as i wouldn't have had a clue either, so would have just suggested staff support from your account here, as per guidelines

tm.asp?m=3901652

same advice, and tbh always the first port of call, if a forum reply isn't given, eg known

and after 4 years, it doesn't show up unless like now you re post it, as forum hides posts over a given age old[:(]

[Udet]

Maybe I am in the wrong forum here but I am no cheater. I am a loyal Matrix customer and buying games from this company since the old David Heath days when they shipped the physical games over the wide Atlantic here to Germany.

I have bought this game at Amazon.de on 2011/10/06 and I can present the bill anytime.

By the way, I have never heard of Amazon giving any technical support for games but maybe I am wrong.

I came here to find some helpful advise. I think your post is meant helpful despite it's insulting undertone so I say thank you for your efforts.