Changing PBEM email

Pocus: Posts: 1319; Joined: Wed Sep 22, 2004 8:17 pm

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Post by Pocus » Thu Jan 17, 2019 4:15 pm

I don't get an email notification when a turn has run. How can I check and edit the email used for the PBEM++ system?

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BillRunacre: Posts: 6890; Joined: Mon Jul 22, 2013 2:57 pm; Contact:
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RE: Changing PBEM email

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Post by BillRunacre » Fri Jan 18, 2019 2:00 pm

I think it's connected to whatever email address your Slitherine/Matrix account uses, so to change you'll need to log-in to your account profile here.

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Pocus: Posts: 1319; Joined: Wed Sep 22, 2004 8:17 pm

RE: Changing PBEM email

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Post by Pocus » Sun Jan 20, 2019 2:43 pm

No, I thought so, but the email I have set is my email and I never received anything. I'll need to reach global support probably.

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Taxman66: Posts: 2311; Joined: Tue Mar 18, 2008 10:28 pm; Location: Columbia, MD. USA

RE: Changing PBEM email

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Post by Taxman66 » Sun Jan 20, 2019 3:39 pm

Junk filter maybe?

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Pocus: Posts: 1319; Joined: Wed Sep 22, 2004 8:17 pm

RE: Changing PBEM email

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Post by Pocus » Tue Jan 22, 2019 2:15 am

It has been now solved by the crew extrordinaire at support@slitherine.co.uk [&o]

It might happen that during the migration that merged the 2 accounts at Slitherine and Matrix, the email address used specifically to notify people playing PBEM++ is lost. This is now fixed for me.

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