Cannot Login

Strategic Command WWII World at War Tech Support
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Mercutio
Posts: 255
Joined: Mon Dec 25, 2006 11:49 pm

Cannot Login

Post by Mercutio »

I opened the game in Steam and went to the PBEM screen. It says Connection Error, transferred not enough data
Then the login pops up
I use my Matrix login and password I used to get here
It says login is incorrect
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Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
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RE: Cannot Login

Post by Hubert Cater »

Could you try again now that the latest patch should have updated your Steam version of the game and the PBEM++ server has been updated as well?
Mercutio
Posts: 255
Joined: Mon Dec 25, 2006 11:49 pm

RE: Cannot Login

Post by Mercutio »

Nope, can login here. Same ID and password in game says login incorrect
Could they somehow be different? I changed my password a month or so ago for the forum.

Could it be looking for the Slitherine ID and Password?

<edit> Yep, it took my slitherine ID and password. It would be nice to be able to change the merged accounts to use the same login ID. </edit>
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VPaulus
Posts: 3691
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Cannot Login

Post by VPaulus »

Contact us at support[at]slitherine.co.uk.
Mercutio
Posts: 255
Joined: Mon Dec 25, 2006 11:49 pm

RE: Cannot Login

Post by Mercutio »

Well, I sent an email Tuesday and still haven't gotten anything put the initial autoresponse.
Mercutio
Posts: 255
Joined: Mon Dec 25, 2006 11:49 pm

RE: Cannot Login

Post by Mercutio »

Well it took a week, but they got it. Thanks
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