Cannot log into PBEM++

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Scotbot
Posts: 26
Joined: Fri Aug 27, 2004 2:55 am
Location: Boston

Cannot log into PBEM++

Post by Scotbot »

When clicking Multiplayer off the main menu I'm immediately given an error "Connection Error[1] Transferred Not Enough Data". Clicking through this error popup I land on the login screen, but when I enter my info it says "Connection Error [8] Login isn't correct".

If I immediately use the same login in other Matrix Games (Field of Glory II, for instance) it works fine. So it's not the login info, or my internet connection.

It should be noted that I have the same issue when trying to log into multiplayer on Strategic Command War in Europe.

Thanks for the help!
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Hubert Cater
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RE: Cannot log into PBEM++

Post by Hubert Cater »

Hi Scotbot,

Apologies for missing this earlier post, has this been resolved for you?

Hubert
Scotbot
Posts: 26
Joined: Fri Aug 27, 2004 2:55 am
Location: Boston

RE: Cannot log into PBEM++

Post by Scotbot »

Hi Hubert,

No, I am still having the same login issues.
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Hubert Cater
Posts: 6060
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Cannot log into PBEM++

Post by Hubert Cater »

Hi Scotbot,

Unfortunately I think you'll have to open up a support ticket with Matrix Games as they will be the only ones that can help sort this out for you if it is login related. Apologies for this and hopefully they can help you sort this out soon enough,

Hubert
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