Communication Error

Strategic Command WWII World at War Tech Support
Amadeus
Posts: 181
Joined: Sat Apr 16, 2005 10:53 am

Communication Error

Post by Amadeus »

Hi there, any problems on your end known?

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"You have to practice what you preach"(RONALD BELFORD SCOTT)
Amadeus
Posts: 181
Joined: Sat Apr 16, 2005 10:53 am

RE: Communication Error

Post by Amadeus »

On a second try the server pushed be back


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"You have to practice what you preach"(RONALD BELFORD SCOTT)
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havoc1371
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RE: Communication Error

Post by havoc1371 »

Getting the same when I try to play World at War (first caption) or WW I (second caption).
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Hubert Cater
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RE: Communication Error

Post by Hubert Cater »

Panzer Corps 2 just released today, the servers might be having a few hiccups due to the extra traffic. Hopefully this clears up in a little bit, if not let us know.
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havoc1371
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RE: Communication Error

Post by havoc1371 »

Its up and running, but I no longer receive emails alerting me to my opponents moves. Correction: Received one just as I posted this, but only one and I've played three moves without notice.
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havoc1371
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RE: Communication Error

Post by havoc1371 »

So a bunch of game notices just arrived in my email to tell me to take my turn... more than an hour after I played the turn they were for...
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havoc1371
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RE: Communication Error

Post by havoc1371 »

Now there is a email error pop up when I finish my turn and I am no longer receiving notifications when my opponents play.
ThunderLizard11
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RE: Communication Error

Post by ThunderLizard11 »

ORIGINAL: havoc1371

Its up and running, but I no longer receive emails alerting me to my opponents moves. Correction: Received one just as I posted this, but only one and I've played three moves without notice.

Having same issue with emails. When I end my turn I get some error as well related to email so I assume my opponent's not getting notified. Can someone ask that thi get fixed by PBEM guys???
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EarlyDoors
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RE: Communication Error

Post by EarlyDoors »

Game: 172130

I think its saved correctly but i got SMTP email error prior

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ThunderLizard11
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RE: Communication Error

Post by ThunderLizard11 »

ORIGINAL: EarlyDoors

Game: 172130

I think its saved correctly but i got SMTP email error prior

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Yes - I'm getting same thing - any word from devs???
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Hubert Cater
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RE: Communication Error

Post by Hubert Cater »

Unfortunately we don't have control over the PBEM++ server, we just interface with it, but from what I understand, the issue is being worked on.
Sparky0565
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Joined: Tue Aug 06, 2019 11:54 am

RE: Communication Error

Post by Sparky0565 »

the problem is that notifications to opponents are not being sent out that the turn is finished.
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Hubert Cater
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RE: Communication Error

Post by Hubert Cater »

Yes and the game should continue normally for now, just looks like the email messages are not being sent out at the moment until the issue is fixed.
ThunderLizard11
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RE: Communication Error

Post by ThunderLizard11 »

ORIGINAL: Hubert Cater

Yes and the game should continue normally for now, just looks like the email messages are not being sent out at the moment until the issue is fixed.

Is there another forum to report these PBEM errors to whoever is responsible for fixing?
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Hubert Cater
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RE: Communication Error

Post by Hubert Cater »

You could open a support ticket with Matrix Support, but as mentioned it is something they are aware of and working to fix. As far as I know this is not only affecting our game but a bunch of games at the moment.
boudi
Posts: 397
Joined: Sun Jan 07, 2007 6:43 am
Location: France

RE: Communication Error

Post by boudi »

ORIGINAL: Amadeus

On a second try the server pushed be back


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samething for me today.
Sparky0565
Posts: 52
Joined: Tue Aug 06, 2019 11:54 am

RE: Communication Error

Post by Sparky0565 »

Oh no I cant login.

I get server comm error and I have also got login error,...

What am I going to do in this Pandemic if I don't get my SW WW2 Waw fix!!!
Sparky0565
Posts: 52
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RE: Communication Error

Post by Sparky0565 »

I was able to login and do a turn, but as it was uploading, another communication error happened and back to log in errors. I believe the turn completed.
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Hubert Cater
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RE: Communication Error

Post by Hubert Cater »

Sorry about the trouble guys but I believe the server has now been corrected, let us know if it is working on your end now as well.
ThunderLizard11
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RE: Communication Error

Post by ThunderLizard11 »

Got no turns returned today so wondering if PBEM is working
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