Order is stuck on PROCESSING

A military-oriented and sci-fi wargame, set on procedural planets with customizable factions and endless choices.

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willgamer
Posts: 900
Joined: Sat Jun 01, 2002 11:35 pm
Location: Huntsville, Alabama

Order is stuck on PROCESSING

Post by willgamer »

After hitting SUBMIT, my order just sits there on PROCESSING.

Should it take more than a minute?

update-

SOLVED!

In my case, using Firefox instead of Google, did the trick.

Solution was given by Matrix Support team; Thanks!
Rex Lex or Lex Rex?
AttuWatcher
Posts: 489
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Location: Hex 181, 36

RE: Order is stuck on PROCESSING

Post by AttuWatcher »

It may take awhile. Mine took probably 2 minutes.
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Strategiusz
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Location: Upper Silesia, Poland
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RE: Order is stuck on PROCESSING

Post by Strategiusz »

In my case it is even 10 minutes. I have tried a few times with no success.
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border10
Posts: 28
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RE: Order is stuck on PROCESSING

Post by border10 »

Same here. It's been processing for 20 minutes.
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border10
Posts: 28
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RE: Order is stuck on PROCESSING

Post by border10 »

Any luck with your order willgamer and Strategiusz? There's always a delay with my bank posting purchases so I won't know if mine actually processed for a day or two.
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border10
Posts: 28
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RE: Order is stuck on PROCESSING

Post by border10 »

I've not received an email confirmation and the game is not in My Games. I'll wait a little longer and try again.
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L0ckAndL0ad
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RE: Order is stuck on PROCESSING

Post by L0ckAndL0ad »

Same here. ~10 minutes so far and still "PROCESSING". This is the first time I use this particular payment method though, so I'm not sure if it's my fault or not.
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willgamer
Posts: 900
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Location: Huntsville, Alabama

RE: Order is stuck on PROCESSING

Post by willgamer »

SOLVED!

In my case, using Firefox instead of Google, did the trick.

Solution was given by Matrix Support team; Thanks!
Rex Lex or Lex Rex?
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Strategiusz
Posts: 247
Joined: Sat Sep 13, 2008 10:46 am
Location: Upper Silesia, Poland
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RE: Order is stuck on PROCESSING

Post by Strategiusz »

In my case the trick did Chromium instead of Firefox.
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border10
Posts: 28
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RE: Order is stuck on PROCESSING

Post by border10 »

Thanks willgamer and Strategiusz. I tried with Firefox and had the same issue. I paid via Paypal and it worked.
balto
Posts: 1124
Joined: Sat Mar 04, 2006 5:18 am
Location: Maryland

RE: Order is stuck on PROCESSING

Post by balto »

I have not ordered from Matrix in years since Steam. And this is not working. M-Fer. Why is this happening! F! I give up. I will wait for it to come on Steam.., god damn-it.
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