Game Crashing when tweaking the tech points.

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malkarma
Posts: 318
Joined: Sat Jul 04, 2020 9:32 pm

Game Crashing when tweaking the tech points.

Post by malkarma »

Hello,
I open this thread because I suffering an issue that is creating a lot of problems with the customer support in MP games.
Sometimes (more that desired) when I'm tweaking the tech points, the game freezes and force me to close it. This is making me to redownload my games. Versus the AI I don't really care, but in MP is forcing me to redownload the turns several times, something that have caused me issues with the Customer Support.
It's not a crash by itself (no crash report generated), but at all effects it's a crsh because I have to force close the game.
Any clue why this happens?
Harrybanana
Posts: 4098
Joined: Sat Nov 27, 2004 12:07 am
Location: Canada

RE: Game Crashing when tweaking the tech points.

Post by Harrybanana »

This has happened to me as well; twice that I recall. I don't tweak my tech too much, just when I get a tech increase or an extra tech point.
Robert Harris
kflores01
Posts: 1
Joined: Thu Aug 06, 2020 12:14 pm

RE: Game Crashing when tweaking the tech points.

Post by kflores01 »

Hello. I am experiencing the game freeze as well. Are there any remedies? I can install again. However, I do not know how to save off current game. Can you advise?
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AlvaroSousa
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Joined: Mon Jul 29, 2013 7:13 pm
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RE: Game Crashing when tweaking the tech points.

Post by AlvaroSousa »

Email me the game save and I will take a look at it. Also send me the scenario. I'll PM you my email
Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
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AlvaroSousa
Posts: 12107
Joined: Mon Jul 29, 2013 7:13 pm
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RE: Game Crashing when tweaking the tech points.

Post by AlvaroSousa »

Is this an A.I. or pbem game?

At the very least email me the scenario.

Post up the log file when the error occurs.

Error game logs are here
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt
Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
malkarma
Posts: 318
Joined: Sat Jul 04, 2020 9:32 pm

RE: Game Crashing when tweaking the tech points.

Post by malkarma »

Sadly I dont have that specific game anymore.
The issue have happened in diferent games, against a human and against the AI.
As soons as the issue will happen again I will send you the crash report.
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AlvaroSousa
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Joined: Mon Jul 29, 2013 7:13 pm
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RE: Game Crashing when tweaking the tech points.

Post by AlvaroSousa »

If you could it would be great. Post the error log. If it is the same error as kflores then it is fixed in the beta new version I put up today.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
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