Game Not Playing on New Computer

Post bug reports and ask for game support here.
Post Reply
User avatar
Mark Breed
Posts: 388
Joined: Wed Sep 03, 2003 10:32 pm
Location: Orange County, CA

Game Not Playing on New Computer

Post by Mark Breed »

Just got a Dell XPS 8930 computer with Windows 10. Downloaded TOAW IV and it will not load to play. Is there some special setting that I need to do to Windows 10 to allow it to run?

Same situation with TOAW III.

Thank you,
Mark
dduckett
Posts: 266
Joined: Thu Jul 26, 2018 6:45 am

RE: Game Not Playing on New Computer

Post by dduckett »

Maybe try changing the graphics setting as per this forum post (different game, but perhaps same issue): https://www.matrixgames.com/forums/tm.a ... 2365533%3B
User avatar
Shadrach
Posts: 767
Joined: Tue Oct 16, 2001 8:00 am
Location: Oslo, Norway
Contact:

RE: Game Not Playing on New Computer

Post by Shadrach »

You really need to give us more to work with here.

What exactly happens when it "will not load to play"? Do you click the shortcut, do you get any error message?
In what order did you install the game, what files did you use?
Did you copy the game installation over from the old PC?
Do you get anything in the file "toawlog.txt" under your "Documents\My Games\The Operational Art of War IV" folder?
What happens if you start "autorun.exe" from the install folder?
What happens if you start "Opart 4.exe" from the install folder?
What happens if you start "Opart 4 - Slow.exe" from the install folder?

Might be an idea to contact Matrix support as well, might be a known issue with your specs.
OUW (Order of the Upgrade Wars)
Image
There are folks out there with way too much time on their hands.
- Norm Koger
Post Reply

Return to “Tech Support”