PBEM server communication error

Post bug reports and ask for help with other issues here.
Post Reply
The Land
Posts: 940
Joined: Fri Feb 19, 2010 4:58 pm

PBEM server communication error

Post by The Land »

Hello - a couple of times this afternoon I've had PBEM server communication error appear when trying to submit a complete turn... anyone else have this? One of them was a pretty immense turn, as well...
1985 Red Storm mod - Beta testing!

Always wanted to play a "Cold War goes hot" scenario? Come and join in!
The Land
Posts: 940
Joined: Fri Feb 19, 2010 4:58 pm

RE: PBEM server communication error

Post by The Land »

I'm also having some intermittent DNS problems - so might well just be my ISP?

1985 Red Storm mod - Beta testing!

Always wanted to play a "Cold War goes hot" scenario? Come and join in!
User avatar
Christolos
Posts: 1006
Joined: Wed Apr 23, 2014 10:45 pm
Location: Montreal, Canada

RE: PBEM server communication error

Post by Christolos »

ORIGINAL: The Land

Hello - a couple of times this afternoon I've had PBEM server communication error appear when trying to submit a complete turn... anyone else have this? One of them was a pretty immense turn, as well...
Just happened to me after an immense turn of SC-WaW :-(
I looks like my internet connection died on me and then came back after I tried to upload the game...so I lost the whole turn. What a bummer. I do have internet connection issues from time to time.

C
“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives - choice, not chance, determines your destiny.”

-Aristotle-
The Land
Posts: 940
Joined: Fri Feb 19, 2010 4:58 pm

RE: PBEM server communication error

Post by The Land »

ORIGINAL: Christolos
Just happened to me after an immense turn of SC-WaW :-(
I looks like my internet connection died on me and then came back after I tried to upload the game...so I lost the whole turn. What a bummer. I do have internet connection issues from time to time.

so do I but yesterday was pretty persistent. However after looking at sites that tell you what ISPs are down, turns out mine was having big problems, so it's almost certainly not the game or the Slitherine system on this occasion.
1985 Red Storm mod - Beta testing!

Always wanted to play a "Cold War goes hot" scenario? Come and join in!
KorporalKeith
Posts: 72
Joined: Thu Apr 16, 2020 2:24 am
Location: Melbourne, Australia

RE: PBEM server communication error

Post by KorporalKeith »

Yes. Me too. Did my turn and the server failed and I lost the moves. :(
User avatar
Gilber
Posts: 253
Joined: Wed Jun 13, 2018 10:16 am
Location: Luxembourg

RE: PBEM server communication error

Post by Gilber »

Hello,

I also have this type of problem from time to time when I pass my turn. I often use Excel at the same time as SOE and I suspect [8|]that SOE is in conflict with Excel. the problem is not very serious as long as by closing the other programs the SOE backup is working properly.

hopefully this can help[:)]

Image
Attachments
PB.jpg
PB.jpg (28.29 KiB) Viewed 608 times
Gilles
KorporalKeith
Posts: 72
Joined: Thu Apr 16, 2020 2:24 am
Location: Melbourne, Australia

RE: PBEM server communication error

Post by KorporalKeith »

Is anyone working on the correction to this? I still can't submit a turn. :(
User avatar
Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: PBEM server communication error

Post by Hubert Cater »

Sorry to hear about the trouble guys, please contact Matrix support directly as they are in the best position to fix this issue:

https://www.matrixgames.com/contacts
User avatar
Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: PBEM server communication error

Post by Hubert Cater »

ORIGINAL: Gilber

Hello,

I also have this type of problem from time to time when I pass my turn. I often use Excel at the same time as SOE and I suspect [8|]that SOE is in conflict with Excel. the problem is not very serious as long as by closing the other programs the SOE backup is working properly.

hopefully this can help[:)]

Image

Thanks Gilles, however this is likely something else from a PBEM++ server error and not likely that Excel is interfering... has this happened to you before the latest patch?
User avatar
PJL1973
Posts: 183
Joined: Mon Apr 04, 2005 9:47 am

RE: PBEM server communication error

Post by PJL1973 »

I'm also getting a connection error as well
Post Reply

Return to “Tech Support”