Upgrade preorder

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Polar Iceman
Posts: 8
Joined: Mon Aug 02, 2004 6:14 pm

Upgrade preorder

Post by Polar Iceman »

I have preordered WITE 2 and did not see the upgrade to the manual and physical copy. Is there a way the do it or is it to late once ordered?
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zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: Upgrade preorder

Post by zakblood »

you would have to contact support for a 100% sure correct answer tbh

https://www.matrixgames.com/forums/tm.a ... =&#4975062

but i'd say your too late imo, but also not 100% sure so ask, as you needed to order it at the same time of pre order, but ask support to be sure, the sooner the better also

good luck

Windows 11 Pro 64-bit (25H2) (26200.7309)
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MrsWargamer
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Joined: Wed Jun 18, 2014 4:04 pm

RE: Upgrade preorder

Post by MrsWargamer »

I would imagine you will need to do like what you would do at a check out. Cancel the order. Redo the order process from the start.
Wargame, 05% of the time.
Play with Barbies 05% of the time.
Play with Legos 10% of the time.
Build models 20% of the time
Shopping 60% of the time.
Exlains why I buy em more than I play em.
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loki100
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Joined: Sat Oct 20, 2012 12:38 pm
Location: Utlima Thule

RE: Upgrade preorder

Post by loki100 »

In the WiTE2 forum, Erik posted this in response to a similar question:
ORIGINAL: Erik Rutins

Hi king 171717,

I just spoke with our support team. We don't actually have the tools on the back-end to upgrade an order to physical with our new store yet, so unfortunately while I'd like to help you we can't at present. We do plan to add a physical upgrade in the future, so please keep an eye on that as it will be the best way to address this for you.

Regards,

- Erik
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