FAILED(draw_operational_management_panel_to_buffer): Segmentation violation

[jjdenver]

Hi, I'm running fully updated Steam version. When I start 1914 campaign, select play as entente I'm getting the error:

FAILED(draw_operational_management_panel_to_buffer): Segmentation violation

Any fix for this?

Thanks

[Hubert Cater]

If you are running the Blue Max mod you'll need to update the mod for compatibility with the latest version. It can be found here:

https://www.matrixgames.com/forums/tm.asp?m=4719822

[kcole4001]

I keep getting this error when loading a saved game after quitting an operating instance of the game:

"FAILED(draw_war_map_on_war_map_surface): Segmentation violation"

Playing the Steam version using Blue Max mod.
I can't take a screenshot because for some reason it won't register in Steam that I'm using the screenshot hotkey (default F12).

[Hubert Cater]

Hi Kcole4001,

Could you tell me if you receive the same error with BlueMax turned off?

Hubert

[Hubert Cater]

If you can get another screenshot of the error, try using the PrtScn button on your keyboard and you could paste the screenshot from your clipboard to our email at support@furysoftware.com

Thanks,
Hubert

[kcole4001]

I have just reproduced the error with Blue Max turned off, though it took approx. 7 times the amount of reloads to do it.
Previously with Blue Max it took around 8 reloads, then after the latest update it's been taking around 4 reloads.
With Blue Max turned off it took around 26 reloads.

I have sent an email with the error screen attached.

[Challerain]

Same error for me using Blue Max. Crashes after the first CP turn just after calculating supply. This happened twice.

Turned off Blue Max and got past that point.

[Hubert Cater]

ORIGINAL: kcole4001

I have just reproduced the error with Blue Max turned off, though it took approx. 7 times the amount of reloads to do it.
Previously with Blue Max it took around 8 reloads, then after the latest update it's been taking around 4 reloads.
With Blue Max turned off it took around 26 reloads.

I have sent an email with the error screen attached.

Thanks for the info and while it could be the BlueMax mod, I suspect it probably isn't even if you have found it to take longer than usual with it turned off.

My guess is that it could just be a memory issue or that perhaps a video card driver update might help.

Is it possible to see if you updated your video card drivers if it makes any difference?

Hubert

[Hubert Cater]

ORIGINAL: Challerain

Same error for me using Blue Max. Crashes after the first CP turn just after calculating supply. This happened twice.

Turned off Blue Max and got past that point.

Hi Challerain,

Could you tell me if the error also says 'draw_war_map_on_war_map_surface' for you?

Could you also try an update to your video card drivers to see if that might also help?

Hubert

[Challerain]

Hi Hubert,

My error is actually a little different

FAILED(draw_operational_management_panel_to_buffer):Segmentation violation

Same error with the latest GEFORCE drivers

Decided to do the obvious and reinstall the game on Steam. Got past the point where it had been crashing. Will post if something else happens.

[Hubert Cater]

Thanks for the update

[Richard III]

Reinstalled the game and last update to 3 different computers all Win 10.

"FAILED(draw_operational_management_panel_to_buffer):Segmentation violation"


Getting the same failure message as above, Have to Ctrl- Alt- Del to get out.
Pretty sad[:@]

[Hubert Cater]

Hi Richard III,

Sorry to hear about the trouble. Is this with the Blue Max mod on or off?

If it is with the Blue Max mod on, can you tell me if it is repeatable with it off?

Hubert

[Richard III]

No. None of the BM mods are checked in the prefs men menue.

[Hubert Cater]

Thanks and is this with the default campaign or a modified campaign perhaps using customized graphics?

Is this with the AI, is it repeatable from a save?

Is this from a new install, or were you previously playing the game and just experiencing the error fort the first time?

Any extra details will help me to better understand the issue as currently this is an outlier and the only report I have of this error at the moment.

[Richard III]

ORIGINAL: Hubert Cater

Thanks and is this with the default campaign or a modified campaign perhaps using customized graphics?
With the default game re-downloaded from Matrix. No changes. With the last offical patch.

Is this with the AI, is it repeatable from a save?
Yes, with AI. Yes, repeatable with the auto save.

Is this from a new install, or were you previously playing the game and just experiencing the error fort the first time?
New Matrix install.

Any extra details will help me to better understand the issue as currently this is an outlier and the only report I have of this error at the moment.

On 3 different machines, Win 10, 3 different Vid cards.

Thanks' for any help.
Rich

[Richard III]

BTW, this does NOT occur with SC WW II.

[Hubert Cater]

Can you send me the autosave to support@furysoftware.com?

Is there any special instructions to have the error repeat, or is it just load the turn?

If the file is too big to send via email, you can use WeTransfer to send the file, https://wetransfer.com

[Hubert Cater]

The autosave should be found here:

\Users\<username>\Documents\My Games\Strategic Command WWI\Save

There is also an ERROR folder found in this directory too, if you could send the contents of that folder to me as well that would be great.

Thanks,
Hubert

[Richard III]

File is too large to email.
Is wetraqnsers a benign safe site ? I'm reluctant to install new software ?
Rich