Issues getting game to run
Moderator: Joel Billings
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Issues getting game to run
I downloaded the game, and the launcher was fine, but when pressing play nothing happens. In task manager it says the game is running though. I did install it to the D drive not the default c drive, and changed the file name to 'GaryGrisby'sWITE2'
I have a MSI laptop, windows 10 with a GTX 1070 and a i7 so pretty sure I meet the specs. Hopefully its me being stupid as i am useless with computers, but any help would be useful?
I am trying a re-install, and a re-download. After that I can try upgrading the grpahics driver, but its only 3 days out of date.
I have a MSI laptop, windows 10 with a GTX 1070 and a i7 so pretty sure I meet the specs. Hopefully its me being stupid as i am useless with computers, but any help would be useful?
I am trying a re-install, and a re-download. After that I can try upgrading the grpahics driver, but its only 3 days out of date.
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
- Erik Rutins
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RE: Issues getting game to run
1. Did you allow DirectX 9 and .NET 4.7.2 to install during the installation?
2. Just to check, please try the default installation folder if you can and see if that makes any difference for you.
2. Just to check, please try the default installation folder if you can and see if that makes any difference for you.
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
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RE: Issues getting game to run
1. I did yes. It said .Net was already installed, but it did instal Direct X.
2.I've done a fresh download so I'll try installing in to the C drive.
2.I've done a fresh download so I'll try installing in to the C drive.
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
RE: Issues getting game to run
Same problem, i7 Windows 10 GTX1050, when play game nothing happens. NET and DX installed without any error message.
'Better honor without ships, than ships without honor"
- Erik Rutins
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RE: Issues getting game to run
ORIGINAL: ObeseMonkey
2.I've done a fresh download so I'll try installing in to the C drive.
Where did you install it previously?
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
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RE: Issues getting game to run
I tried an external hard drive, and then the D drive which is internal.ORIGINAL: Erik Rutins
ORIGINAL: ObeseMonkey
2.I've done a fresh download so I'll try installing in to the C drive.
Where did you install it previously?
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
- Erik Rutins
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- Joined: Tue Mar 28, 2000 4:00 pm
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RE: Issues getting game to run
Just to check, can you please try this:
Windows Media Player in Windows 10
To proceed with this method, right-click Start, select ‘Control Panel’ > ‘Programs’ > ‘Programs & Features’ and then click on ‘Turn Windows Features On or Off’.
Apps and Features. Click “Turn Window

Windows Media Player in Windows 10
To proceed with this method, right-click Start, select ‘Control Panel’ > ‘Programs’ > ‘Programs & Features’ and then click on ‘Turn Windows Features On or Off’.
Apps and Features. Click “Turn Window

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- WMP10.png (74.82 KiB) Viewed 494 times
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Issues getting game to run
Can you please try to :
1. Start the game
2. Press "Editor"
3. Press "Load Generic Data" on the bottom
You should see "Generic Data Loaded" on the top.
4. Press "Go to The Map" on the bottom.
1. Start the game
2. Press "Editor"
3. Press "Load Generic Data" on the bottom
You should see "Generic Data Loaded" on the top.
4. Press "Go to The Map" on the bottom.
Pavel Zagzin
WITE/WITW/WITE-2 Development
WITE/WITW/WITE-2 Development
- Erik Rutins
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RE: Issues getting game to run
Please also try going to your installation folder and double-clicking on the WarInTheEast2 application file directly (bypassing the game menu on the desktop shortcut) to see if that makes any difference.
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
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RE: Issues getting game to run
The Windows Media is ticked as shown in the picture.
I should have said I already tried launching it directly to no luck. It also won't run on the C drive. Same issue as before, task manager shows either launcher running, or it has WITE2 running but nothing is happening.
I am not sure where 'editor' is? Do you mean on the launcher?
I should have said I already tried launching it directly to no luck. It also won't run on the C drive. Same issue as before, task manager shows either launcher running, or it has WITE2 running but nothing is happening.
I am not sure where 'editor' is? Do you mean on the launcher?
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
RE: Issues getting game to run
I crashed to desktop after i picked the scenario. 3840x2160
I tried several other screen resolutions and found that 2560x1440 worked.
Now after picking a scenario it asks for a saved game directory and enters the game.
Yes is did install that the direct x stuff during the install.
I am launching from the desktop icon
Any other tests i can run for you
I tried several other screen resolutions and found that 2560x1440 worked.
Now after picking a scenario it asks for a saved game directory and enters the game.
Yes is did install that the direct x stuff during the install.
I am launching from the desktop icon
Any other tests i can run for you
RE: Issues getting game to run
I tried several other screen resolutions and found that 2560x1440 worked.
Now after picking a scenario it asks for a saved game directory and enters the game.
Does it run ok on 2560x1440? Can you post a dxdiag?
Pavel Zagzin
WITE/WITW/WITE-2 Development
WITE/WITW/WITE-2 Development
- Erik Rutins
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RE: Issues getting game to run
Bladesss, please start a new thread with your issue to help us keep each one straight.
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- Erik Rutins
- Posts: 39641
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Issues getting game to run
ORIGINAL: ObeseMonkey
The Windows Media is ticked as shown in the picture.
I should have said I already tried launching it directly to no luck. It also won't run on the C drive. Same issue as before, task manager shows either launcher running, or it has WITE2 running but nothing is happening.
Ok, can you please run a DxDiag and attach it for us and confirm the resolution you are trying to run in?
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
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RE: Issues getting game to run
I have run it but can't work out how to attach the file one here? Sorry to be a pain!
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
- Erik Rutins
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- Joined: Tue Mar 28, 2000 4:00 pm
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RE: Issues getting game to run
Click on the big orange Post Reply on the bottom left under my post to you then use the "Click to Upload" link to add an attachment to your post.
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
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- Posts: 101
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RE: Issues getting game to run
Thank you, lol. Here it is
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- DxDiag.txt
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'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.
- Erik Rutins
- Posts: 39641
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Issues getting game to run
Please try this and see if it makes any difference for you:
https://www.matrixgames.com/forums/tm.asp?m=4987629
https://www.matrixgames.com/forums/tm.asp?m=4987629
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Issues getting game to run
as your using a MSI motherboard, just a stab in the dark, but can you try and disable the MSI afterburner overlay on startup then reboot and retry if you using it?, no worries if not i'll creep back in my dark hole and keep hiding[;)]
make sure you disable any overlay software,
like MSI Afterburner,
NVIDIA GeForce Experience Overlay,
AMD Overlay,
Discord Overlay etc,
Xbox overlay, this list goes on and on,.....
as any of these may interfere with the game, any game your having issues with etc etc.
install the game as admin and running the game as admin should setup the correct file permissions to run with most AV & firewall programs, some 3rd party poor ones may need to add a exception manually.
make sure you disable any overlay software,
like MSI Afterburner,
NVIDIA GeForce Experience Overlay,
AMD Overlay,
Discord Overlay etc,
Xbox overlay, this list goes on and on,.....
as any of these may interfere with the game, any game your having issues with etc etc.
install the game as admin and running the game as admin should setup the correct file permissions to run with most AV & firewall programs, some 3rd party poor ones may need to add a exception manually.
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
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RE: Issues getting game to run
I did this and it did not work. Same issue. Tried launching it directly and from launcherORIGINAL: Erik Rutins
Please try this and see if it makes any difference for you:
https://www.matrixgames.com/forums/tm.asp?m=4987629
'Juana Azurduy, flor del Alto Perú, No hay otro capitán más valiente que tú'.