No Serial number

Please post any bugs or technical issues found here for official support.

Moderator: Joel Billings

Post Reply
Cavalry Corp
Posts: 4263
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

No Serial number

Post by Cavalry Corp »

sent me the download like - fine
The it asks for the serial number - how do I get that?

Thanks
User avatar
zakblood
Posts: 22782
Joined: Thu Oct 04, 2012 11:19 am

RE: No Serial number

Post by zakblood »

check your spam folder as it comes with the order, or if logged in when bought check your my member area

https://www.matrixgames.com/forums/tm.asp?m=4675348
Windows 11 Pro 64-bit (25H2) (26200.7309)
User avatar
btd64
Posts: 14830
Joined: Sat Jan 23, 2010 12:48 am
Location: Lancaster, OHIO

RE: No Serial number

Post by btd64 »

ORIGINAL: Cavalry Corp

sent me the download like - fine
The it asks for the serial number - how do I get that?

Thanks


Hey Michael, I couldn't resist either. A needed distraction from AE. How's your mod coming along?....GP
IntelUltra7 16cores, 32gb ram, NvidiaGeForceRTX 2050
DW2-Alpha/Beta Tester
WIS Manual Team Lead & Beta Support Team

"Do everything you ask of those you command" Gen. George S. Patton
WiS Discord channel coming soon....
Cavalry Corp
Posts: 4263
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

RE: No Serial number

Post by Cavalry Corp »

Thanks - almost finished .With some big help from Evoken. I hoped to have it up before WITE 2 ...
User avatar
btd64
Posts: 14830
Joined: Sat Jan 23, 2010 12:48 am
Location: Lancaster, OHIO

RE: No Serial number

Post by btd64 »

I would've offered my services to you and your mod, but I have to much going on right now. Well I hope you found your serial number. As Zac said, look on your email from Matrix. Usually on the first email after you purchase the game....GP
IntelUltra7 16cores, 32gb ram, NvidiaGeForceRTX 2050
DW2-Alpha/Beta Tester
WIS Manual Team Lead & Beta Support Team

"Do everything you ask of those you command" Gen. George S. Patton
WiS Discord channel coming soon....
Cavalry Corp
Posts: 4263
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

RE: No Serial number

Post by Cavalry Corp »

Thats all ok - learnt so much as as I went along and it evolved quite a lot.

Would you like the files when done for a preview?

Could not find the original mail for the WITE2. I have the CD coming as well
User avatar
VPaulus
Posts: 3690
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: No Serial number

Post by VPaulus »

Login in your account and click in "MY PAGE" as the game is registered in your account.
Cavalry Corp
Posts: 4263
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

RE: No Serial number

Post by Cavalry Corp »

VP,

Its a long time since I tried to go to members area.
Where is My page ? when I log back in there is no tab saying my page.




Image
Attachments
Screenshot45.png
Screenshot45.png (392.69 KiB) Viewed 376 times
User avatar
btd64
Posts: 14830
Joined: Sat Jan 23, 2010 12:48 am
Location: Lancaster, OHIO

RE: No Serial number

Post by btd64 »

Hold on, I'll direct you. Give me a minute to login....GP
IntelUltra7 16cores, 32gb ram, NvidiaGeForceRTX 2050
DW2-Alpha/Beta Tester
WIS Manual Team Lead & Beta Support Team

"Do everything you ask of those you command" Gen. George S. Patton
WiS Discord channel coming soon....
Cavalry Corp
Posts: 4263
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

RE: No Serial number

Post by Cavalry Corp »

ok TKS
User avatar
btd64
Posts: 14830
Joined: Sat Jan 23, 2010 12:48 am
Location: Lancaster, OHIO

RE: No Serial number

Post by btd64 »

Go to My Page and login. You will find My Page on Matrixgames.com main page. Then just go through the list. For me it was on page 4....GP
IntelUltra7 16cores, 32gb ram, NvidiaGeForceRTX 2050
DW2-Alpha/Beta Tester
WIS Manual Team Lead & Beta Support Team

"Do everything you ask of those you command" Gen. George S. Patton
WiS Discord channel coming soon....
User avatar
VPaulus
Posts: 3690
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: No Serial number

Post by VPaulus »

User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: No Serial number

Post by Erik Rutins »

The guide VPaulus linked is the best way to retrieve a serial number or download link for any game purchased on our store. Let us know if that sorts it out for you.
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Cavalry Corp
Posts: 4263
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

RE: No Serial number

Post by Cavalry Corp »

Erik, Thanks for the help - much appreciated. The problem Ihad was I think there are different PW between the main page and member page and I think that is causing a conflict somehow with my PC . It seems to be fixed be getting a new PW.
So many thanks - and thanks for the game.
Post Reply

Return to “Tech Support”