[NO REPRO] Command stuck on the loading page.

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chats1012
Posts: 4
Joined: Thu Jul 08, 2021 6:03 am

[NO REPRO] Command stuck on the loading page.

Post by chats1012 »

I've tried doing some of the things from some of the other threads to no avail. I'll attach my log file.
Thanks.
Attachments
ExceptionLog.txt
(5.79 KiB) Downloaded 15 times
WSBot
Posts: 181
Joined: Sun Jan 17, 2021 9:31 pm

RE: Command stuck on the loading page.

Post by WSBot »

0014648
chats1012
Posts: 4
Joined: Thu Jul 08, 2021 6:03 am

RE: Command stuck on the loading page.

Post by chats1012 »

Disabled overlay from AMD Radeon software. Disabled DirectWrite from steam. Disabled overlays from steam settings. Disabled steam pre-cashing shader. Right clicked on both commande.exe and Launcher and selected Override high DPI scaling to system. Deleted the (command/config file.) Disabled Anti-virus program. It continues to get stuck on the loading page.
Attachments
log.txt
(10.45 KiB) Downloaded 10 times
KnightHawk75
Posts: 1850
Joined: Thu Nov 15, 2018 7:24 pm

RE: [WAD] Command stuck on the loading page.

Post by KnightHawk75 »

Seems Data Access Components aren't being recognized even though they are included with all modern versions of Windows (Vista forward) for some reason. Weird. What's the OS version? Anything significantly unusual about your setup?

SFC /SCANNOW find anything wrong?




chats1012
Posts: 4
Joined: Thu Jul 08, 2021 6:03 am

RE: [WAD] Command stuck on the loading page.

Post by chats1012 »

I'm using standard Windows 10. Nothing special really. I've been able to play every single PC game except this one.

AMD Ryzen 5 1600 Six-Core Processor 3.20 GHz
16 G RAM
Over 300G Hard disk space
Dimitris
Posts: 15321
Joined: Sun Jul 31, 2005 10:29 am
Contact:

RE: [WAD] Command stuck on the loading page.

Post by Dimitris »

Is this still an issue ?
Francois5
Posts: 9
Joined: Sat Jul 25, 2020 12:25 am

RE: [WAD] Command stuck on the loading page.

Post by Francois5 »

I have that same issue on one of my computers since version 4725 update and all subsequent.
I have tried everything suggested so far.
The original installer works fine, stops at the rotating globe after I update to the latest.
Full clean reinstall of Windows 10 with disk wipe out didn't help.
Works fine on my gaming laptop though.
KnightHawk75
Posts: 1850
Joined: Thu Nov 15, 2018 7:24 pm

RE: [WAD] Command stuck on the loading page.

Post by KnightHawk75 »

ORIGINAL: Francois5

I have that same issue on one of my computers since version 4725 update and all subsequent.
I have tried everything suggested so far.
The original installer works fine, stops at the rotating globe after I update to the latest.
Full clean reinstall of Windows 10 with disk wipe out didn't help.
Works fine on my gaming laptop though.

Are you getting stuck at the loading screen as the OP, and do you actually get exception.log entries that match exactly what the op was getting? If not the latter I would open up a new post or ticket along with posting your log as it may be a different cause. I assume you mean since 1147.25 update, yes?
Dimitris
Posts: 15321
Joined: Sun Jul 31, 2005 10:29 am
Contact:

Re: [Logged] Command stuck on the loading page.

Post by Dimitris »

Is this still an issue ?
Dimitris
Posts: 15321
Joined: Sun Jul 31, 2005 10:29 am
Contact:

Re: [Logged] Command stuck on the loading page.

Post by Dimitris »

Closing.
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