Serial Number problem

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Cfant
Posts: 495
Joined: Sun Dec 12, 2010 10:16 am

Serial Number problem

Post by Cfant »

Hi!

I bought and installed the game at home. No problem. Then I copied the game on an USB stick and tried to start it on my other computer on an other place. The launcher says: no valid serial found. Ok, no problem. Where can I tell the computer the serial number? I have it, no problem. How let the game know?

Thanks!
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Vic
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RE: Serial Number problem

Post by Vic »

Please contact support@matrixgames.com and they will help you figure out what's going wrong.
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Cfant
Posts: 495
Joined: Sun Dec 12, 2010 10:16 am

RE: Serial Number problem

Post by Cfant »

Thanks, I'll do that.
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Erik Rutins
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RE: Serial Number problem

Post by Erik Rutins »

You can't just copy a game over like that - you need to use the installer you downloaded to install it on the second PC.
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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