Game freezes

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derwho
Posts: 244
Joined: Thu Aug 22, 2002 2:57 pm
Location: Finland
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RE: Game freezes

Post by derwho »

Hi.

I have this same issue. My game freezez every time I try to end a scenario. The music still keeps running on the background but the game freezes totally and strangely enough I'm unabel to kill it with taskmanage (1st time I've run into this in a Win10 app).

- My GPU is NVIDIA Geforce GTX 970M running Geforce Game Ready Drive 497.09 (released today, just tried updating this)
- I've tried to run CMO with the GTX and my Intel (setting them manually)
- No overlays whatsoever
- Read what NimrodX said in his Steam post (nice work NimrodX) and did everything there
- Latest CMO
- All Windows patches etc
- Nothing strange running on the background (even tried killing *everything* not absolutely necessary)

Attached are the game logfies zipped.
Attachments
Logs.zip
(16.15 KiB) Downloaded 6 times
Imperial Field Service Code (senjinkun):
"Remember always the good reputation of your family and the opinion of people of your birthplace. Do not shame yourself by being taken prisoner alive; die so as to not leave behind a soiled name."
derwho
Posts: 244
Joined: Thu Aug 22, 2002 2:57 pm
Location: Finland
Contact:

RE: Game freezes

Post by derwho »

And my dxdiag
Attachments
DxDiag.txt
(110.13 KiB) Downloaded 3 times
Imperial Field Service Code (senjinkun):
"Remember always the good reputation of your family and the opinion of people of your birthplace. Do not shame yourself by being taken prisoner alive; die so as to not leave behind a soiled name."
derwho
Posts: 244
Joined: Thu Aug 22, 2002 2:57 pm
Location: Finland
Contact:

RE: Game freezes

Post by derwho »

Is there something I can do to troubleshoot this more or do I just kindly ask for my money back?
Imperial Field Service Code (senjinkun):
"Remember always the good reputation of your family and the opinion of people of your birthplace. Do not shame yourself by being taken prisoner alive; die so as to not leave behind a soiled name."
Dimitris
Posts: 15425
Joined: Sun Jul 31, 2005 10:29 am
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RE: Game freezes

Post by Dimitris »

My only potential guess is the 120% system-DPI setting. Is there a way to set this temporarily to 100% and give it a try?

If that doesn't work I'm out of ideas :(
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JosephM
Posts: 204
Joined: Tue Mar 18, 2014 7:13 am

RE: Game freezes

Post by JosephM »

Hello derwho,

Please can you contact Support where we can assist with this. You can contact us at support[a]slitherine.co.uk or support[a]matrixgames.com
jannas34
Posts: 74
Joined: Thu Jan 09, 2020 4:09 pm

RE: Game freezes

Post by jannas34 »

ORIGINAL: slimatwar

No matter which scenario I play, the game freezes after some time of playing and also the whole system behaves strangely so I need to reboot my PC.[&:][:@]
this game is a turd, matrix got ur money already so is not interested in fixing it
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