GENERAL ERROR (WWII EUROPE)

Post bug reports and ask for help with other issues here.
Post Reply
sec
Posts: 2
Joined: Thu Jan 13, 2022 4:26 pm

GENERAL ERROR (WWII EUROPE)

Post by sec »

Hello I am playing WWII WORLD IN EUROPE turn 20, I am trying saved my turn and I can´t because " General Error-please try again error de conexión 15.
Gracias
User avatar
BillRunacre
Posts: 6890
Joined: Mon Jul 22, 2013 2:57 pm
Contact:

RE: GENERAL ERROR (WWII EUROPE)

Post by BillRunacre »

Hopefully it's working again ok now?
Follow us on Twitter: https://twitter.com/FurySoftware

We're also on Facebook! https://www.facebook.com/FurySoftware/
User avatar
Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: GENERAL ERROR (WWII EUROPE)

Post by Hubert Cater »

ORIGINAL: sec

Hello I am playing WWII WORLD IN EUROPE turn 20, I am trying saved my turn and I can´t because " General Error-please try again error de conexión 15.
Gracias

From what we were able to gather, this seems to be related to your PBEM username, or the username of your opponent if they some special characters in it.

The next patch should fix this, now that it has been identified, but in the meantime, if you contact Matrix Support they should be able to help resolve this by amending the username accordingly.

Please try this link here:

https://www.matrixgames.com/contacts

sec
Posts: 2
Joined: Thu Jan 13, 2022 4:26 pm

RE: GENERAL ERROR (WWII EUROPE)

Post by sec »

I can play for 2 days, and again the same error , my name dont contain any special character neither my oponent.
User avatar
Hubert Cater
Posts: 6098
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: GENERAL ERROR (WWII EUROPE)

Post by Hubert Cater »

Very odd then and it could just be an issue with the PBEM++ server and connections to it. The next update will and should expand on the error messages so we'll have a better idea as to what the specific issues might be for players like yourself, ideally.
Post Reply

Return to “Tech Support”