FAQ: Sound Issues or Crashes

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Erik Rutins
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FAQ: Sound Issues or Crashes

Post by Erik Rutins »

If you are experiencing any issues with sounds or sound-related crashes, please follow these steps:

1. Update your audio drivers
2. Uninstall any unnecessary third-party codecs.

We also have a confirmed report that an older version of ffdshow caused a conflict and sound crash with DW2.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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stephenpaget
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Joined: Sat Jun 06, 2020 9:32 am

Re: FAQ: Sound Issues or Crashes

Post by stephenpaget »

Was suffering with stuttering and crashing. Updated drivers, no effect. Don't know about codecs? Turned the music off ... no more stuttering and only one CTD since!! Running smooth ...
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Erik Rutins
Posts: 39751
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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Re: FAQ: Sound Issues or Crashes

Post by Erik Rutins »

stephenpaget wrote: Sat Mar 12, 2022 11:01 pm Was suffering with stuttering and crashing. Updated drivers, no effect. Don't know about codecs? Turned the music off ... no more stuttering and only one CTD since!! Running smooth ...
Could you post a DxDiag for us please?
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: FAQ: Sound Issues or Crashes

Post by firemad »

I got the same issues as this gentleman.

Here my DxDiag.

Btw my sound is from Speakers (5- Schiit Bifrost 2 Unison USB)

Also when I don't crash to destkop... I lose all the music and it's start working out of nowhere lol
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