Jumbled text messages

[bruce205]

Hey Jason and Company,
Have an issue after installing 1.20 patch. Going through bootcamp scenarios I am getting jumbled and unreadable text in the popup progress boxes. The instruction popup boxes are fine but the ones that come after that as you progress through the scenarios. I have tried different bootcamp scenarios and its still jumbled and unreadable. It appears to to have different font sizes and it gets mashed together. Any help would be most appreciated.
Thanks
Bruce

[bruce205]

Went back to 1.11 patch and all is fine??

[Jason Petho]

Oh crap, that's not good.

Any chance you had a screenshot?

[Jason Petho]

I'm playing through the first bootcamp and everything is looking normal thus far with 1.20.

May you show what you're seeing, please?

[Jason Petho]

Here's what I am seeing thus far.

Screenshot 2022-05-22 185433.jpg (1.09 MiB) Viewed 1202 times

[bruce205]

I'll post tomorrow, going to bed now Thanks for the reply!!!

[Jason Petho]

OK, thank you!

Of course, when I use my screenshot, the resolution sucks.

Ugh, damn forum. LOL

[bruce205]

Heres promised screenshot Jason

[berto]

It looks like the same text is displaying in the dialog twice.

Please do the following:

• In Windows Explorer, empty the game Logs folder.
• Launch one of the problematic BootCamp scenarios.
• At the start of game play, immediately do a Ctrl+Alt+3. You should then see a pop-up dialog indicating "new log level 3".
• Play the scenario several turns in. Presumably you will see the issue again, more than once.
• While still in game, zip up your Logs/engine.log and post here as an attachment.

Seeing your engine.log (with heightened, verbose trace logging) is vital to debugging this.

Good luck.

[bruce205]

Thanks Berto will give it a try and get back to you.

[bruce205]

Hope this works as I have never zipped a file before

[bruce205]

Not being impatient Berto but was my zip file done correctly or do I need to try again? Thanks and hope you figure it out

[berto]

You did right, and it was helpful. I sent you a PM five minutes ago.

[Jason Petho]

Yes, I believe all is good, just sorting out what is going on.

Thank you so much!

[bruce205]

Thanks and sent you a PM Berto

[bruce205]

PM sent Berto

[berto]

PM sent, bruce205. <fingers crossed>

[berto]

This issue -- which pointed to a deep, underlying flaw -- has been fixed. The user reports resolution of the issue.

We will likely be releasing a v1.21 bug-fix patch for this sooner rather than later.

[bruce205]

Thanks again Berto and company !!!