Update program will not find game

[TotenKrol]

I wanted to check to see if there were any updates and when I run the update from the main menu it gives me an error stating :

Unable to determine the installed version.
Could not get the specified value's data.

I did change the original installation file path from to a different drive, but this has never created an issue with any other Matrix game before. I have the game's folder as an exception with my Avast (which initially wouldn't even allow me to start the game) so I don't think that would be interfering with this.

Thanks!

[Hubert Cater]

For this and if there are extended concerns with the Update function, your best bet would be to contact Matrix Support to see if they can help.

https://www.matrixgames.com/contacts

[Soulcollector]

I´ve got the same message when I try to check for updates. I installed the game in the default path. If you got a solution from the support team I would be glad to hear it.

[wfzimmerman]

Having this problem too.

[LoneRunner]

I´ve got the same message when I try to check for updates. I installed the game in the default path. If you got a solution from the support team I would be glad to hear it.

Check out my thread in Tech Support where I found a solution:

https://www.matrixgames.com/forums/view ... 7&t=386097