Error when playing 2 PBEM turns after another

Please post any bugs or technical issues found here for official support.
Post Reply
Fafnir
Posts: 230
Joined: Sun Nov 20, 2016 7:53 am
Location: Heidelberg

Error when playing 2 PBEM turns after another

Post by Fafnir »

There seems to be a problem if you play two turns of 2 different PBEM games directly after another.
Half of the time I got multiple problems when doing this. Slow playbay, black screen or an error message as in the attachment.

If I end the game after doing one turn and then start it new with the new turn everything works ok.
It looks like the memory is not cleared correctly or buffers or other tables are not refreshed properly at the
end of the turn.
Attachments
error.jpg
error.jpg (125.54 KiB) Viewed 364 times
User avatar
Hubert Cater
Posts: 6038
Joined: Mon Jul 22, 2013 11:42 am
Contact:

Re: Error when playing 2 PBEM turns after another

Post by Hubert Cater »

Hi Fafnir,

Thanks for the report and when you say you end the game between turns and there is no issue, presumably you mean a full exit of the game and restart?

Also, could you tell me if you are playing with any mods or community pack mods enabled, or just the default graphics?

Thanks,
Hubert
Fafnir
Posts: 230
Joined: Sun Nov 20, 2016 7:53 am
Location: Heidelberg

Re: Error when playing 2 PBEM turns after another

Post by Fafnir »

Yes, full exit and then restart. No mods or anything special.
I have only 4GB ram and a 128MB video card. So it may be a memory issue.
Fafnir
Posts: 230
Joined: Sun Nov 20, 2016 7:53 am
Location: Heidelberg

Re: Error when playing 2 PBEM turns after another

Post by Fafnir »

After upload of the turn it sometimes also does not show the PBEM lobby, but a nearly black screen.
When pressing ESC it shows then the PBEM lobby.
Attachments
error2.jpg
error2.jpg (78.3 KiB) Viewed 343 times
Fafnir
Posts: 230
Joined: Sun Nov 20, 2016 7:53 am
Location: Heidelberg

Re: Error when playing 2 PBEM turns after another

Post by Fafnir »

Another one once the upload was finished, after pressing return
Attachments
error3.jpg
error3.jpg (70.42 KiB) Viewed 327 times
User avatar
Hubert Cater
Posts: 6038
Joined: Mon Jul 22, 2013 11:42 am
Contact:

Re: Error when playing 2 PBEM turns after another

Post by Hubert Cater »

Thanks Fafnir, still looking into this, might be a few days before I get back to you however as I'm unfortunately going to be offline for a few days this week on a short break.
User avatar
Hubert Cater
Posts: 6038
Joined: Mon Jul 22, 2013 11:42 am
Contact:

Re: Error when playing 2 PBEM turns after another

Post by Hubert Cater »

Hi Fafnir,

I've taken a closer look watching the Windows resource monitor on memory usage for the game and after multiple repeated starts within the PBEM lobby of one game after the other, I'm not seeing any memory leakage on my end.

Not sure what it might be but it could be a RAM issue on your end, possibly, but not sure as yours is really the only report for this at the moment.
Post Reply

Return to “Tech Support”