Bug Error in exception handler

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Zyph
Posts: 40
Joined: Mon Sep 12, 2022 6:58 pm

Bug Error in exception handler

Post by Zyph »

Hello,
When i try to make a ferry mission or just in mission editor this shows up. Im on steam version and beta.
I tryed two different computer with same result.
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error.PNG
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TitaniumTrout
Posts: 469
Joined: Mon Oct 20, 2014 9:06 am
Location: Michigan

Re: Bug Error in exception handler

Post by TitaniumTrout »

Same here when trying to do any mission except strike. I'm on 1276.1

Image

I get the below when trying to do a Strike mission.

Image
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Deserere
Posts: 555
Joined: Wed Oct 13, 2021 1:15 pm

Re: Bug Error in exception handler

Post by Deserere »

as already pointed out to you Zyph and as written in the tech support guidelines
https://www.matrixgames.com/forums/view ... 0&t=344540

https://www.matrixgames.com/forums/view ... 0&t=358998

in order to be efficient when investigating an issue, we need a savefile to reproduce it and possibly the exception log.
Posting a screen of the exception is of very little help

thanks
Si Spiritus pro nobis, quis contra nos?
Zyph
Posts: 40
Joined: Mon Sep 12, 2022 6:58 pm

Re: Bug Error in exception handler

Post by Zyph »

Sorry for maybe stupid question but how do i attach a .scen file? It wont let me?
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TitaniumTrout
Posts: 469
Joined: Mon Oct 20, 2014 9:06 am
Location: Michigan

Re: Bug Error in exception handler

Post by TitaniumTrout »

Zyph wrote: Thu Sep 15, 2022 12:22 pm Sorry for maybe stupid question but how do i attach a .scen file? It wont let me?
You can zip the .scen file and upload it here.
Deserere wrote: Thu Sep 15, 2022 6:46 am
in order to be efficient when investigating an issue, we need a savefile to reproduce it and possibly the exception log.
Posting a screen of the exception is of very little help
Is the needed log literally "ExceptionLog" that is placed into the /CMO/Logs folder? Are any of the other logs of use?

It does say in the exception handler error to screenshot the error. "Please save a screenshot of this and submit it, along with the autosave files, for investigation."
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TitaniumTrout
Posts: 469
Joined: Mon Oct 20, 2014 9:06 am
Location: Michigan

Re: Bug Error in exception handler

Post by TitaniumTrout »

Save file is attached. To replicate error on the BLUFOR side :

1. Open the Operations Manager menu, close it.
2. Select the 4 RP's on the BLUFOR side and attempt to create a Ground Patrol mission.
3. Click OK, error is generated.

There is no ExceptionLog generated when the error is produced.
Attachments
Example Error Log 15 SEP.zip
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Blast33
Posts: 779
Joined: Mon Dec 31, 2018 1:23 pm
Location: Above and beyond

Re: Bug Error in exception handler

Post by Blast33 »

Just to give you another example.
Build 1276.1 & DB496
.sav included
Printscrreen error message no mission.jpg
Printscrreen error message no mission.jpg (156.53 KiB) Viewed 874 times
Closing The Straight 2020.zip
(254.03 KiB) Downloaded 6 times
In other scenarios I build several Task Pools with packages. When I tried to add an non task pool ordinary mission the same error occurs.
Zyph
Posts: 40
Joined: Mon Sep 12, 2022 6:58 pm

Re: Bug Error in exception handler

Post by Zyph »

Thanks for the guide llines, scen file is attached.
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Blast33
Posts: 779
Joined: Mon Dec 31, 2018 1:23 pm
Location: Above and beyond

Re: Bug Error in exception handler

Post by Blast33 »

BTW my bug was real..
When I restart CMO the problem is fixed.
Zyph
Posts: 40
Joined: Mon Sep 12, 2022 6:58 pm

Re: Bug Error in exception handler

Post by Zyph »

The exeption handler box show up 9 out 10 times after the second or third mission creation (ferry/strike/patrol).
Zyph
Posts: 40
Joined: Mon Sep 12, 2022 6:58 pm

Re: Bug Error in exception handler

Post by Zyph »

Error in the exception handler...
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Error exception handler.zip
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Deserere
Posts: 555
Joined: Wed Oct 13, 2021 1:15 pm

Re: Bug Error in exception handler

Post by Deserere »

Hi, thanks for let us know about this one.
As per the answer I gave to this post
https://www.matrixgames.com/forums/view ... 4#p5040464

it should now be fixed. LEt us know if the issue persists after the next update release.

Thanks
Si Spiritus pro nobis, quis contra nos?
Zyph
Posts: 40
Joined: Mon Sep 12, 2022 6:58 pm

Re: Bug Error in exception handler

Post by Zyph »

Great!!!


Deserere wrote: Wed Oct 05, 2022 7:35 am Hi, thanks for let us know about this one.
As per the answer I gave to this post
https://www.matrixgames.com/forums/view ... 4#p5040464

it should now be fixed. LEt us know if the issue persists after the next update release.

Thanks
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