[FIXED] program freezes during play

[scott1393]

I'm on build 1282 playing Kanton Island, Linibati, 2024.
The game has frozen twice on me in 2 days, that is 2 more times than it has frozen on me even from the old cmano days. Is there a log or file someplace in the game/scenario that might capture why it has happened that I could send to the Big Brains team? If so where might I locate it. I see in the game options there is a "log to debug information to file" which is currently unchecked might this assist you? Also I looked in the commandmodernoperations/log folder and the most recent entry is 6 days old. So is there a way i can help?

I'm running windows 10, my cpu is a little old it is a Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s). I've brought up Task Manager and even when the game is set to high speed (double flames) my cpu does not ever exceed 58 percent usage my video gpu never exceeds 35 percent

Thanks for your time
Scott

[Dimitris]

Can we get the last autosave file, prior to freeze?

The exception log is at \Logs\ExceptionLog.txt

[Deserere]

Hi Scott,
the savefile is our main source of information when debugging an issue. If you can post the .scen file that's giving you the issue. It will help us a great time to provide a quick and precise answer.
the log file is normally found in your game folder
If installed via Steam the Default one is:

C:\Program Files (x86)\Steam\steamapps\common\Command - Modern Operations\Logs

if possible activate that checkbox too, yes.

Thanks

[scott1393]

Hi, she froze again I hope I'm getting you what you have instructed me to do. I did check the debug box but i could not find a debug file from this year. Thanks

Scott

[Shkval25]

I am having a similar issue with 1282 although in my case I'm always getting Out-of-Memory errors.

[Dimitris]

I am having a similar issue with 1282 although in my case I'm always getting Out-of-Memory errors.

One thread per issue, please: https://www.matrixgames.com/forums/view ... 0&t=255656

4. Always create a new thread for your issue. Don't add your report to an existing thread even if the OP there looks 100% identical to your own. If you wish to report multiple potential issues then please create one thread for each issue, even if these were observed on the same game session.
Piling multiple issues on a single thread makes it much more difficult for the devs to keep track of what is resolved and what is still pending. This means less time & energy for the devs to resolve your issue.

[Dimitris]

Fixed for the next update release.