China's surrender update pls?

Strategic Command WWII World at War Tech Support
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Moonchild
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Joined: Thu May 09, 2019 11:16 am
Location: Greece

China's surrender update pls?

Post by Moonchild »

Hi, a few days ago we had a bug with China's surrender after Japan conquered Lanchow (PBEM Moonchild vs Kaigab). It was posted by both me and Kaigab:

https://www.matrixgames.com/forums/view ... 7&t=395903
https://www.matrixgames.com/forums/view ... 6&t=395866

We have not received and update if we should expect a possible fix or we should consider this game "ruined".

Furthermore, at another game I'm playing, I'm at a similar point and hesitate to capture Lanchow in case the same bug is triggered.
A.jpg
A.jpg (242.38 KiB) Viewed 364 times
So, my question(s) to the game developers are: did you have a chance to look at it? Is a fix possible or we should drop the game? In connection to that, you can use the game "Moonchild vs Pekkavilamoura" (screenshot above) to make a test capture of the city, if this would be of any help in locating the problem.

Thanks!
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Hubert Cater
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Re: China's surrender update pls?

Post by Hubert Cater »

Can you send me the Challenge ID of the game where the error occurred, as well as the Challenge ID for the game where you are in a similar situation?

I can take a look at those and let you know what I find.
Moonchild
Posts: 532
Joined: Thu May 09, 2019 11:16 am
Location: Greece

Re: China's surrender update pls?

Post by Moonchild »

The error occured in game ID 399037 (end of axis turn)

The game that we are in a similar situation is 406442,

thanks!
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Hubert Cater
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Re: China's surrender update pls?

Post by Hubert Cater »

Thanks and I've taken a look at a converted version of the game for Challenge ID 406442, that I can test, and taking Lanchow just resulted in the Chinese capital moving to Urumchi as expected.

I'll take a look at the other challenge tomorrow.
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Hubert Cater
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Re: China's surrender update pls?

Post by Hubert Cater »

I looked at Challenge 399037 and ran through an earlier turn and took Lanchow and everything unfolded as it should.

Perhaps the game just got corrupted on that one particular turn.

I would suggest contacting Matrix support and see if they can roll back the game one turn, to step 115 and see if that fixes it for you.

I unfortunately cannot do this but perhaps support can.

Hope this helps,
Hubert
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